Accela Debuts Accela Automation 7.0 Software to Extend 24/7 e-Government Services

Maps and mobile innovations to industry-leading application support performance-based government

SAN RAMON, Calif., Feb. 1, 2010 – Accela, Inc., the leading provider of Web-based and mobile software that makes government services available 24/7, today announced the availability of Accela Automation® 7.0, the newest version of its flagship enterprise application. The new release’s innovations in data management, geospatial mapping, and mobile technology are designed to boost the ability of governments to streamline critical tasks – such as permitting; licensing; code enforcement; community planning and development; asset management; and emergency response – while offering greater self-service capability for citizens via the Web. In an era that requires governments to do more with less and improve transparency, Accela Automation 7.0 facilitates more citizen-centric, performance-based government that brings traditional counter services directly to the public.

Accela also announced the availability of Accela Mobile Office™ (see related news release), a new product designed to pave the way for traditional government counter services to be brought directly into the community – improving turnaround time and increasing citizen satisfaction. Accela Mobile Office extends the processing capabilities of Accela Automation 7.0 for field-based inspections, work orders, and service requests, and offers touch-screen capability for ease of use. By giving mobile government workers all data, tools and maps used by back-office staff, in a simple and flexible user interface, Accela Mobile Office eliminates the need for data entry at the office and fosters flexible government teams that are un-tethered, yet connected and empowered.

“Accela Automation 7.0 contains innovations that benefit everyone – daily office users, mobile workers, and administrators – as well as numerous time-saving feature enhancements,” said Rebecca Blair, Systems Administrator, with the City of Sacramento, Calif., which has deployed Accela solutions for several years to help enhance operations and services across its Building, Planning, Transportation and Code Enforcement departments. “Since all governments are under staffing pressures these days, every task that technology can streamline becomes crucial to providing effective, timely service to the public.”

Management, Mapping, Mobility for Better Government

Management, mapping and mobility tools are centerpieces of the advancements in Accela Automation 7.0. These strategic innovations have been developed to help agencies deliver their services more quickly, easily and cost-effectively, and to provide citizens with greater access to government.

Additional tools in Accela Automation 7.0, such as standardized comments, ensure that data integrity is maintained across teams and departments, while the application’s global search capability and personalized user interface make data and information easy to manage and find.

“ Performance-based government is no longer just a vision, it’s an economic necessity,” said Maury Blackman, CEO and President of Accela. “Government agencies today – be they federal, state or local – are looking for new ways to improve their operations and deliver better services, while citizens increasingly expect to access government services day or night. Technology that synthesizes the needs of administrators, workers and the public is the future of effective e-government.”

Tailored Solutions for Maximum Efficiency

Accela Automation 7.0 is available in five modules that support key government functions. These modules can manage the core business activities of a single department or work as an enterprise solution to manage the services of an entire jurisdiction.

Add-on products bring additional functionality to Accela Automation 7.0 by facilitating citizen access and self-service options (Accela Citizen Access); integrating geographical information services (Accela GIS); providing interactive voice response (Accela IVR™); and equipping field-based teams (Accela Mobile Office).

Taken together, the Accela Automation 7.0 product suite provides a robust solution for nearly every aspect of government service, delivering multiple daily efficiencies that add up to major savings in staff time, resource management, and expenditures.

Availability and Pricing

Accela Automation 7.0 is available now. Additional information on procurement and pricing options is available at or This email address is being protected from spambots. You need JavaScript enabled to view it..