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Service Partners

These partners specialize in government projects, providing high level consulting to various types of services to government agencies including outsourcing, implementation, project management, solution integration, data migration and administration,  on-going maintenance, education and training. For more information, click the links below to contact the partner directly.


21 Tech, LLC
21Tech is a comprehensive business analysis and systems integration company focused on State and Local governments. With a dedicated team of government specialists, 21Tech has provided cities with solutions as varied as 311 and financial systems upgrades, to market analysis and project management.


Since 1977, Avocette (formerly known as TP Systems) has earned our clients’ trust by helping them improve their performance through the implementation of innovative and cost-effective software solutions. With a focus on public sector clients, our award winning services team provides a broad range of services in support of the Accela suite of software. Avocette’s Service+TM provides enhanced long term after implementation support to help you maximize your Accela investment.  As a systems integrator we support the integration of the Accela suite with a wide range of technologies to enhance agency efficiency and effectiveness. Avocette is both a Value Added Reseller and a Service Partner with Accela.

Byrne Software

Byrne Software Technologies, Inc.
As your proven civic-focused industry solution provider for over 30 years, Byrne Software Technologies, Inc. offers superior service before, during, and after the project is complete. Based in the Midwest, Byrne Software backs your high-quality solutions with competitive rates. Our Accela bronze certified implementation specialists, certified project managers, as well as highly specialized skilled staff in configuration, scripting, development, and training will ensure a successful Accela implementation that will be on time and on budget. As Byrne Software as your partner, your goals are ours. Our commitment to our customer-focused approach is essential to providing excellent service during every phase of the project. Our experience and commitment to total client satisfaction has made us a preferred partner. Learn how Byrne Software can enhance your Accela experience today.

FutureNet Group

FutureNet Group, Inc.
FutureNet Group, Inc. (FNG) is an MBE firm with multiple GSA contracts who has extensive experience designing and implementing innovative software solutions for governments of all sizes. The Technology Division grew out of their Construction and Environmental consulting, and much of their experience has been in implementing Technology for State and Local departments of building & safety, environmental, transportation, and public works, as well as Federal environmental, land management, and construction agencies. FNG also specializes in the technologies and services that often round out Accela implementations such as GIS, Document Management, Mobile and Web development, data cleansing, and digitization of paper documents. They also provide post-go-live staffing services to ensure new technology adoption.

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GCOM is a software consulting and IT solutions company with focus on government business. Our services include building intra-agency, as well as, connecting inter-agency systems, to facilitate for seamless running of the government enterprise. GCOM leverages its Accela implementation experience and accelerate your ‘go-live’ process in the following areas:

  • Accela Configuration & Customization
  • Third Party Payment Adapters
  • Integration with EDMS system
  • XAPO integration with USPS / Geocoding
  • Custom portlets and data conversion

IK Consulting, LLC
IK Consulting offers affordable and professional services for Accela ‘PERMITS’ Plus® and Accela Automation® software. We work closely with your staff to provide the solutions you need. Our staff has been actively working and providing superior solutions and customer support for local government agencies since 1984. Our services include installation, development, migration, training and administration of permitting software and several add on products. Our consulting professionals have extensive training and experience in the areas of information technology, business analysis and process mapping, system migration, system design, report creation, training and implementation.

Lead IT
Lead IT is an award-winning provider of innovative Information Technology services. Lead IT was founded in 2005 with headquarters in Springfield, IL. With a dedicated human capital of over 330 and various offices in USA and India, Lead IT has assisted many customers across different verticals in achieving success through business and operational excellence.Lead IT is one of the largest women/minority owned IT consulting services providers in the Midwest. We are known for helping companies solve complex problems through the use of IT. Lead IT has emerged into a successful enterprise and has developed a reputation of excellence since its Inception in 2005.

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Natoma Technologies, Inc.
Natoma is a results-oriented systems integrator providing custom and COTS licensing solutions to the state and local public sector industry. Time after time, public sector departments and agencies have called on Natoma to deliver mission-critical systems, in record time and on budget. Our success as a trusted services provider has been highlighted by multiple local and national awards. Natoma’s licensing and regulatory practice as has implemented solutions that license over two million California professionals.  Natoma has been working with Accela for over five years in the public sector.


Razavi Application Developers, Inc.
Razavi Application Developers, Inc. has been providing IT services to local, state, and federal government agencies since 1997. We have been a trusted Accela business partner since 2006. We support Accela as a strategic implementation partner, value added reseller, and developer, and have teamed with Accela in joint marketing, RFP responses, and product demonstration efforts. Our services include: program and project management, system design and architecture, installation and upgrade, business analysis and requirements gathering, configuration and scripting, data conversion, interface development, training, quality assurance, reports development, and post implementation support. Razavi is a nationally certified WBE, SBA- EDWOSB, and is on the GSA schedule 70.

RedMark Technologies

RedMark Technologies
RedMark is a technology services company providing systems integration, software implementation, and consulting services to clients in the financial, healthcare, and government industries. With a local and an international presence, RedMark acts as the professional services arm of its clients in the management, deployment and maintenance of technology solutions

SEP Technology Consulting

SEP Technology Consulting
At SEPTech, we specialize in providing our clients with superior services in IT platform design, development and integration services. Our methodologies are tuned for practical realities, which deliver robust planning, proactive detection, remediation, and timely and qualitatively outstanding. Our senior personnel bring many years of experience, in leading and building technology platforms with a diverse set of needs and demands in both the public and private sectors. SEPTech has extensive experience in developing, enhancing and implementing both custom projects and commercial-off-the-shelf (COTS) products - with a practice emphasis on the Accela platform.

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TechGlobal, Inc.
TechGlobal focuses on successful implementation of the Accela software platform for Government at all levels, including Federal. We have been doing so since 2006. TechGlobal personnel come from the laboratories where the core Accela technology was developed and possess Accela expertise that is simply unmatched. As an Accela Business Partner, we routinely take on the most difficult projects. From requirements analysis through design, implementation, and support, our dedicated team is here to assist you every step of the way. Our unique methodology, called Q-Sigma EAM, is a streamlined approach to the Accela implementation method that results in a faster, more reliable solution on time, under budget, and within specification. TechGlobal is an US Small Business Administration (SBA) certified small, woman and minority owned 8(a) business. We hold GSA Schedule 70, GSA 8(a) STARS II contracts, U.S. Navy Seaport-e, Federal Aviation Administration (FAA) eFAST, Maryland CATS +, and MassIT contract vehicles.

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TruePoint Solutions, Inc.
TruePoint has 25 dedicated Accela Integration specialists with an average of 15 years of experience working with State and Local government agencies. TruePoint consultants provide beginning to end project implementation services for all aspects of your Accela implementation. TruePoint has also formed long term relationships with many Civic Platform customers providing as needed, day to day support, implementation health checks, and recommendations to add value to your implementation and to grow the solution to additional departments to achieve the best return on your investment with Accela.

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Visionary Integration Professionals (VIP)
Visionary Integration Professionals (VIP) offers a diverse solution portfolio that allows organizations to better align strategy to execution. The most effective path to achieving targeted outcomes requires dedicated teams, proven method, and adaptability to tailor our solution offerings to meet the unique needs of our clients. Our management consulting and technology solution capabilities provide the visibility, proven execution, and agility to accelerate strategic change. Hundreds of clients have partnered with VIP to deliver results that matter. Founded in 1996, VIP has delivered measurable results for commercial, federal and state and local organizations big and small. VIP is headquartered in Reston, VA.

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Woolpert, Inc.
Woolpert is a professional engineering and technology firm specializing in infrastructure management solutions for 3,000+ public works, airport and local government agencies. Our services include comprehensive asset and work management system / land management program development and implementations, systems integration, enterprise GIS development, planning, photogrammetry, GPS field services, and application development.


zedIT Solutions Inc.
zedIT Solutions Inc. (zedIT) is a professional services firm that has been developing leading edge IT solutions for clientele worldwide since 1992. zedIT’s team consists of multidisciplinary IT consultants who bring with them industry best practices across public and private sectors. zedIT relies on its extensive IT Delivery experience to utilize a practical on-boarding process for Accela implementations. The zedIT on-boarding process helps ensure projects are completed on time and within budget, while maintaining focus on end-user & agency acceptance & adoption throughout the implementation lifecycle. zedIT’s services in government agencies include licensing program development & implementations, land management program development & implementations, citizen access development, historical data conversions, and application development.