COMPANY HEADQUARTERS

2633 Camino Ramon, Suite 500
San Ramon, CA 94583
Ph: (925)659-3200
Ph: (888)722-2352
Fax: (925)659-3201

CUSTOMER SUPPORT

For customer support and community inquiries, please contact Customer Support directly.
Monday – Friday:
4:00 a.m. – 6:00 p.m. PT
Ph: (888)722-2352, ext. 5
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For our Middle East and Africa customers, please contact MEA Customer Support.
Sunday – Thursday:
8:00 a.m. – 5:00 p.m. GST
Ph: (+971) 4-434-2194
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Recreation & Resource Management
Support: (703)994-4194

RFI/RFP SUBMISSIONS

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

WORLDWIDE OFFICES

Boston, MA
Draper, UT
Dubai, United Arab Emirates
Dublin, Ireland
Melbourne, Australia
Portland, OR
Ronkonkoma, NY
Wellington, NZ
Williamsville, NY

Sales Inquiries
 

Contact Us
(800) 995-8696

 


 

Wastewater Systems

Mitigate the threat of wastewater issues, polluted water and costly community impact

Your primary objective is to maintain the sewer system as economically and proactively as possible, while providing high levels of customer service and minimal disruption to citizens. Accela Asset Management provides an integrated asset management and work order solution for wastewater collection and treatment activities for grey water reuse or discharge into rivers, lakes or the sea.

With Accela Asset Management, you can:

  • Track and maintain a comprehensive asset inventory, including a lifetime history of parts inventory, preventative maintenance and condition assessments using your agency GIS data
  • Automate preventative maintenance schedules and maximize efficiency with work order templates
  • Prolong the life of your infrastructure components and minimize the total costs associated with operating wastewater systems

VISUALIZE AND MAXIMIZE ASSET DATA

Manage asset information including attributes, cost, value, location and maintenance history. Perform intelligent maintenance analysis with historical data, and create preventative maintenance schedules configured against a single water line or your entire system.

INCREASE EFFICIENCY

Leverage work order templates to pre-populate standard details for routine, repetitive jobs, or extract and export key data quickly and easily to a spreadsheet.

BE COMPLIANT

Comply with agency-specific or industry reporting requirements with flexible reporting tools. 

PRIORITIZE ACTIVITIES

Integrate with SCADA systems to quickly access and analyze information to rank and prioritize activities based on critical need, consequences of blockage and failure, as well as violations or public health concerns.

REDUCE overflows

Minimize sanitary sewer overflows (SSOs) or combined sewer overflows (CSOs) from sending polluted water and sewage into nearby waters.

 

Water Distribution Systems

Provide access to clean, safe water for your community

With increasing pressure to respond to ever-changing regulation and protect clean water resources for your community, reliable and comprehensive asset management has never been more crucial. Accela Asset Management provides an integrated asset management and work order solution to strategically manage your infrastructure assets, provide high levels of customer service and minimize wastewater blockages that lead to service disruptions.

With Accela Asset Management, you can:

  • Track and maintain a comprehensive asset inventory, including a lifetime history of parts inventory, preventative maintenance and condition assessments
  • Monitor service requests from inception to completion
  • Monitor key performance indicators in real-time from a mobile device
  • Capture data from system pressure and water quality testing

INCREASE EFFICIENCY

Leverage work order templates to pre-populate standard details for routine, repetitive jobs, or extract and export key data quickly and easily to a spreadsheet in the office or in the field.

INVENTORY ASSETS

Use GIS data to inventory your assets, perform condition assessments and create prioritized work orders.

VISUALIZE AND MAXIMIZE ASSET DATA

Manage asset information including attributes, cost, value, location and maintenance history. Perform intelligent maintenance analysis and create preventative maintenance schedules configured against a single water line or your entire system.

BE COMPLIANT

Comply with agency-specific or industry reporting requirements with flexible reporting tools.

AUTOMATE MAINTENANCE

Rank and prioritize cleaning and maintenance activities based on critical need, and assess the consequences of failure or disruption.

 

Streets and Traffic Control Devices

Manage city growth and roadway maintenance projects

Roads are the arteries that keep your community moving, but prioritizing efforts around their development and maintenance can be a challenge. Accela Asset Management enables you to take a location-based approach to keeping up with city growth, monitoring roadway, sign and traffic light assets, and tracking roadway maintenance requests.

With Accela Asset Management, you can:

  • Inventory all roadways, signs and traffic lights and track when repairs or replacements are needed
  • Manage preventative maintenance schedules configured against a single asset or group of assets
  • Monitor real-time statistics and leverage data for reporting
  • Protect your most critical assets by prioritizing work based on failure analysis

STREAMLINE MAINTENANCE

Automatically schedule preventative maintenance and perform condition assessments on assets.

MANAGE COMPLIANCE

Comply with agency-specific or industry reporting requirements, such as Governmental Accounting Standards board Statement 34(GASB 34) with flexible reporting tools.

IMPROVE EFFICIENCY

Integrate with SCADA systems to quickly access and analyze information, rank and prioritize activities based on critical need, consequences of blockage and failure, violations or public health concerns. 

MANAGE FROM OFFICE OR FIELD

Initiate and document work orders from the field, driving efficiency in and out of the office.

 

Stormwater Systems

Track and manage assets to minimize flooding, erosion and water pollution

Whether you’re expanding to meet construction growth or managing drainage and illicit discharge to protect water quality, Accela Asset Management provides an integrated work order and asset tracking solution to keep your agency compliant and your system operating efficiently.

With Accela Asset Management, you can:

  • Track stormwater asset inventory and lifetime history of preventative maintenance and condition assessments
  • Monitor service requests from inception to completion
  • Integrate with Esri® ArcGIS to expedite work order creation and asset identification from the office or in the field
  • Create maintenance schedules from your mobile device
  • Capture and store video and inspection comments to determine deterioration and repair or replacement needs

AUTOMATE THE TRACKING OF ASSET MAINTENANCE

Collect and track inventory history and maintenance from your mobile phone.

MONITOR REAL-TIME STATISTICS

Extract work order, asset and other stormwater data for use in compatible third-party applications, presentations
or reports.

SAVE TIME AND REDUCE COSTS

Save hours of in-field, on-site reviews with map-based visualization capabilities.

LEVERAGE MOBILE CAPABILITIES

Initiate work orders by selecting assets directly from agency-defined Esri maps. 

 

Facilities

Simplify the monitoring of building properties, maintenance shelters and office complexes

Managing the physical infrastructure and building systems of agency-owned properties is crucial to keeping operating costs in check and people focused on serving your community. Accela Asset Management provides an integrated asset and work order management solution for the monitoring and maintenance of the physical infrastructure of your building properties and the equipment used to maintain them.

With Accela Asset Management, you can:

  • Easily capture building property, equipment inventory and lifetime history, as well as vendor, supply and part history
  • Monitor real-time statistics and extract work order, asset and other system data for use in presentations or reports
  • Reduce overall operating costs and improve service to your community

MANAGE MAINTENANCE

Proactively manage preventative maintenance for aging building properties, as well as HVAC, electrical, lighting, plumbing, mechanical systems, security cameras and plant equipment.

LEVERAGE EFFICIENCY TOOLS

Create work orders with ease, whether routine maintenance, or to address an unexpected outage or repair.

LOWER COSTS

Track energy and waste consumption to lower costs and meet goals for environmental sustainability.