COMPANY HEADQUARTERS

2633 Camino Ramon, Suite 500
San Ramon, CA 94583
Ph: (925)659-3200
Ph: (888)722-2352
Fax: (925)659-3201

CUSTOMER SUPPORT

For customer support and community inquiries, please contact Customer Support directly.
Monday – Friday:
4:00 a.m. – 6:00 p.m. PT
Ph: (888)722-2352, ext. 5
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For our Middle East and Africa customers, please contact MEA Customer Support.
Sunday – Thursday:
8:00 a.m. – 5:00 p.m. GST
Ph: (+971) 4-434-2194
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Recreation & Resource Management
Support: (703)994-4194

RFI/RFP SUBMISSIONS

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

WORLDWIDE OFFICES

Boston, MA
Draper, UT
Dubai, United Arab Emirates
Dublin, Ireland
Melbourne, Australia
Portland, OR
Ronkonkoma, NY
Wellington, NZ
Williamsville, NY

Sales Inquiries
 

Contact Us
(800) 995-8696

 


 

Finance & Budgeting

Manage your complex financials

Accela Finance and Budgeting allows you to manage, report on and share information about your complex financials in the cloud in a way that everyone can understand. Set up workflows to eliminate redundant tasks, accurately manage the budget lifecycle, and plan for the future with capital budgeting and budget forecasting. Automating your finance and accounting processes helps you do it all, and do it right, the first time.

Benefits

GAIN RELIABILITY

Your finance system needs to be right every time, all the time. Gain reliability, clarity and precision, and get the high-integrity you need with the audit trail to prove it.

SAVE TIME

Free yourself from redundant tasks by automating processes and delegating tasks.

ELIMINATE PROBLEMS

True integration with 3rd party software and any other finance or utility billing module means the end of double entry and balancing problems; change data in one place and the system automatically updates it everywhere.

MAINTAIN ACCOUNT SECURITY

Your processes are automated, but that doesn’t mean they aren’t secure. Access is controlled automatically so you can “set it and forget it”.


Modules

  • Finance Suite Gain a robust, feature-rich foundation for your financial needs with General Ledger, Accounts Payable, Bank Reconciliation, Clearing House and Extended budgeting modules.
  • Purchase Orders Administer purchasing information and decisions with a comprehensive, integrated management tool.
  • Fixed Assets Track value and depreciation from purchase to disposal with full lifecycle asset management, integrated with Accounts Payable to identify assets during purchase.
  • Project Management Monitor costs, budgets and requirements for projects and grants.
  • Inventory Control Accurately manage in-house inventory to use against work orders. Manages cost and seamlessly integrates with Accounts Payable and Purchasing.
  • Special Assessments Designed to be tailored to your specific needs, you can create and manage assessments from generation through payoff.
  • Job Costing Employ a centralized system for tracking and managing work orders as well as keeping detailed costs for any project.
  • Accounts Receivables Specially designed for the government sector to create and maintain all information necessary to record and track customer data, invoices and balances.
  • Dashboards and Advanced Reporting Get your key metrics and data fast with user-defined queries, indicators and menu shortcuts that deliver the data summaries you need including custom reports and queries with simple, straightforward tools, and colorful graphs, charts and text.

 

Payroll and Human Resources

Execute payroll and HR tasks from anywhere, securely

Accela Payroll and Human Resources allows your staff to perform tasks from anywhere with a secure, cloud-based product designed specifically for local government. Automate workflows and reminders to eliminate the manual, time-intensive nature associated with tracking and approving payroll and human resources activities.

Benefits

AUTOMATE PROCESSES

Built-in workflows and approvals ensure processes are followed, reducing the complexities and tedium of activities such as timecard approvals and submissions.

TRACK AND MANAGE

Accurately and efficiently manage human resources activities such as applicant tracking and open enrollment.

MANAGE ANY SCENARIO

Skillfully handle any payroll deduction, benefit or pay scenario, including FLSA for public safety.

EMPLOYEE SELF-SERVICE

Maximize your time by offering employees self-service access 24 hours a day.

Modules

  • Payroll Handle everything from time entry to direct deposit. By automating manual tasks, you save time and avoid costly mistakes.
  • Human Resources Track and manage your important details with a flexible, code-based system.
  • Employee Self-Service Empower your employees to view and manage their own information from anywhere – including their phone or tablet. Supervisors can also approve from anywhere, including in the field.
  • Benefits Enrollment Empower your employees to make online enrollment elections, and save your department from needless time and work.

 

Property Tax

Maintain and enforce property taxes with one simple solution

Accela Property Tax allows you to maintain and enforce residential, commercial and agricultural property taxes. Created specifically for government, Property Tax manages the entire financial cycle, including resident record management, imports, billing, fees and collections. Track and collect taxes with the flexibility of the cloud and meet your state’s specific property tax collection requirements.

Benefits

COMPLY BY THE BOOK

Ensure guaranteed compliance with state regulations and ready-to-go property tax support for New York, Kentucky, Pennsylvania and Massachusetts.

PROCESS YEAR-ROUND

Benefit from continuous year-round processing without duplication, and unlimited account history display.

EASILY TRACK AND ENFORCE

Streamline appeals tracking, delinquency, lien processing and reporting functions, as well as collection, alerts and enforcement as needed.

Features

  • Search, sort and filter to easily access the information you need.
  • Provide full or partial exemptions with flexible calculations.
  • Leverage integration with the Finance and Administration solution for centralized receivables, and the Utility Billing solution.
  • Offer tax collection capabilities for real estate and personal property, motor vehicle excise, tax title, abatements and exemptions, miscellaneous receipts, cash drawer, assessor data bridge, and boating and marine.
     

Business Tax

Taxpayers can prepare, file and pay for business taxes online

Track and collect taxes with the flexibility of the cloud. Created specifically for government, Business Tax streamlines and automates traditionally cumbersome processes, while allowing citizens to prepare, file and pay for their business taxes online.

Benefits

AUTOMATE TIME-CONSUMING PROCESSES

Gain efficiency and save time by automating tracking and year-end reconciliation processes typically performed manually

REDUCE PAPERWORK

Minimize paperwork and storage costs by allowing taxpayers to manage their taxes online, on their own time

PROVIDE ONLINE PAYMENT OPTIONS

Save valuable customer service resources by providing multiple payment options, including credit card, debit card and e-check online

GET MONEY IN THE BANK, FASTER

Enable online returns and payment processing to help your agency get money in the bank quicker, without manual data entry or physical check processing


Features

  • Seamlessly communicate to businesses and people by tax type
  • Follow delinquent filings and filers, and track those who need to file and pay
  • Generate multiple letters and easily conduct mass mailings