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Transforming the Way Governments Engage with Their Citizens

Transforming the Way Governments Engage with Their Citizens
Today, Accela acquired Government Outreach, a leading provider of citizen relationship management software. This ushers in a new era for Accela and our customers as we further strengthen our Civic Platform with citizen-facing offerings to help governments of all sizes better connect and engage with their citizens. We are thrilled to welcome Government Outreach customers to the Accela family. Government Outreach will be rebranded as Accela Citizen Relationship Management, and we will offer the solution to existing and new Accela customers. At Accela, we believe that engagement makes all the difference. Citizens want engagement with their government to be simple and streamlined. They increasingly want to connect with their government like they do with other organizations—on their own time through digital and mobile, in addition to over the phone and in person. In order to transform the citizen experience in their communities, agencies need to embrace technology that bridges the...
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