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Guest Blog from Town of Framingham, MA: HTML5 App Development with the Accela API

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***Editor's Note: Today’s post comes from Alan Holt, Manager of Data Services for the IT department in the Town of Framingham, Massachusetts.*** The other day I was asked by my director to take a survey about what motivates me to do my job well here in the Town of Framingham, Massachusetts. I was supposed to pick my top 3 motivators. Of course I started to check off MONEY, then paused and spent some time reflecting on what really does motivate me. When I handed in the survey, money did not even make the cut. I was surprised to realize my top choice was “Interesting Work.” I am the sole Accela support person and implementer at our site. This responsibility occupies about half of my time. I find it has so many capabilities that I find interesting, that I would gladly spend all my time working on Accela-related projects if I...
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Thanks for such an insightful and detailed post
Monday, 14 December 2015 22:11
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Ride-along with the Fort Worth Stormwater Management Division’s Field Operations Work Crew

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While in Fort Worth, Texas, for the inaugural Accela Asset Management User Group (AAMUG) meeting last month, the Fort Worth Stormwater Management Division invited several Accela employees to participate in a ride-along with their Field Operations work crews. As an Accela Product Manager, I was looking forward to observing how a work crew uses Accela Mobile Office to document work performed in the field and create new work orders, as needed, without returning to the office. I was prepared to observe a totally automated and paperless process, leveraging technology as an alternative to common “old school” techniques. Part of the City’s Transportation and Public Works Department, the Stormwater Management Division implemented Accela Asset Management with Accela Mobile Office last year for work order management and to document infrastructure asset condition assessments. Among the Division’s primary objectives were to realize time savings and provide a better method of documenting work on...
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Finding Our True North: Bringing Customers, Partners and Developers Together at PDC 2014

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We just wrapped our ninth annual Partner and Developer Conference , and across the organization folks are pretty jazzed. We headed north to Tahoe, and while the weather was overcast and rainy for the bulk of the event, we all gained a lot of perspective from speakers and attendees alike on our collective purpose and potential to bridge the very disparate and disconnected worlds in which our government customers and their customers & citizens live and work We spent time with partners new and old, and the consistent feedback was positive. As we opened the General Session, I asked how many audience members (both partners and Accela employees) were attending for the first time. I’d guess the number to be between 30-40% of the audience, and that’s a fantastic leading indicator for our ecosystem expansion and success in partnering efforts across the organization Our President and CEO, Maury Blackman ,...
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Guest Blog: Building a Better Palo Alto with Civic Insight


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Editor's Note: This is a guest post from Civic Insight , one of Accela’s app partners . Picture this: you’re an entrepreneur who’s just signed the lease on your new storefront. You’re itching to knock down some walls, to make the space embody your vision. Or maybe you’re a homeowner looking to remodel your kitchen, or finally finish out that basement. These folks are vital to a thriving city: the ones launching new businesses, fixing up old buildings, investing in their homes and creating new places for residents to live, work and play. As a public servant looking to foster economic development, you want to make it as easy as possible for people to build in your city. But you also need to make sure that they’re building up to code. Unfortunately, securing a building permit is often a daunting experience—especially for first-time builders. Figuring out which permits you need...
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Guest Blog from Appallicious: Open Gov on the Move in 2014

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Editor's Note: Yo Yoshida is the CEO and co-founder of the San Francisco civic start-up, Appallicious. The beginning of 2014 has proved to be a busy one for both Appallicious , and the entire open data movement. To say a lot is going on would be an understatement. Next week, I’ll be participating in  Accela’s annual Partner and Developer Conference to discuss how our company and other civic startups are improving communication between citizens, businesses and government agencies.  Accela is one of the leading civic engagement platform providers — we are thrilled to have been invited up to Tahoe for the event. Last year it was announced that the California based company  raised $40 million. We are excited to learn from other leaders in the space and share what we are gearing up to launch. I’ll join a panel of open data advocates from Accela,  OpenCounter and  BuildingEye . OpenCounter...
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Making Ordinary Citizens Civic Heroes

Making Ordinary Citizens Civic Heroes
Allen Chen and I had the chance to present to the Concord City Council last week. Concord, which is located in the San Francisco Bay Area, is actively using Accela to manage a lot of their land, licensing and assets, and they also have agreed to partner with us to help test, validate and chart the future of Civic Hero , a mobile app for iPhone, Android and Windows phones that lets citizens easily report community issues such as potholes, graffiti or damaged public property to their local government. The City Council meeting was like many others: a Council comprised of many community elders and prominent citizens, community participants insistent on having their voices and issues heard, and a contingent of younger folks learning about civics and the workings of their government. The key recurring theme we heard from citizens and from the City Council was the need to spur...
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