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Accela Engage Series: Q&A with Doug Petroshius, Assistant Village Manager for the Village of Lincolnwood, Illinois

Accela Engage Series: Q&A with Doug Petroshius, Assistant Village Manager for the Village of Lincolnwood, Illinois
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Doug Petroshius is the Assistant Village Manager for the Village of Lincolnwood, IL, where he has been since 2004. This year will be his first time attending Engage, and he’s looking forward to it! What are you most looking forward to at Engage 2016? I work for the Village of Lincolnwood, which has been a Springbrook customer since 2003. Recently with Accela’s acquisition of Springbrook (now Accela Finance and Administration) and Lincolnwood’s implementation of Accela Citizen Relationship Management (CRM) earlier this year (and recently executed contract for Accela Land and Licensing and Case Management), my community is investing in the Accela Civic Platform. I am looking forward to understanding more about the Accela approach to software and previewing other software systems. What do you hope to learn at Engage 2016? The “big picture” outlook for Accela and their plan to merge them together into an enterprise system, specifically pertaining to...
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Accela Engage Series: Q&A with Judy Steele, Deputy Director of Excise and License for the City and County of Denver

Accela Engage Series: Q&A with Judy Steele, Deputy Director of Excise and License for the City and County of Denver
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Judy Steele is Deputy Director of Excise and License at the City and County of Denver, Colorado. She has been joining us at Engage for the last several years, and most recently introduced Denver’s Marijuana Licensing program at Engage 2015. What are you most looking forward to at Engage 2016? I enjoy the networking opportunity and I look forward to learning what has changed for jurisdictions and the new things they are doing. I always take away great ideas and strategies that others have implemented, and network for additional support throughout the next year. What do you hope to learn at Engage 2016? I am particularly looking for information concerning hosted agencies and using the cloud. We are moving in that direction in the future. What are you presenting on this year at Engage? “Marijuana Licensing Using the Accela Civic Platform” and “Short-Term Rental (STR) Licensing in Denver.” What interested...
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Accela Engage Series: Q&A with Stan Reichert, IT Project Manager for Oklahoma City

Accela Engage Series: Q&A with Stan Reichert, IT Project Manager for Oklahoma City
Stan Reichert is IT Project Manager with the City of Oklahoma City, Oklahoma. He has been joining us at Engage for the past 10 years, and has been a frequent speaker and collaborator at this event. Have you attended Engage in the past? Yes, for about 10 years. If so, what things do you enjoy most about Engage? Connecting with other clients with similar interests and needs as well as solving common problems together. I also enjoy being able to meet with Accela staff face-to-face. What are you most looking forward to at Engage 2016? Learning about what is coming up in future versions of 8.0.x for Accela Land Management and Accela Licensing and Case Management. Also, seeing and understanding other clients’ experiences with Version 8 in regards to rolling it out – positive and negative. What do you hope to learn at Engage 2016? Continuing to learn more about...
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Accela Engage Series: Q&A with Melissa Chiong, Business Programs Supervisor for the City of Tampa

Accela Engage Series: Q&A with Melissa Chiong, Business Programs Supervisor for the City of Tampa
Melissa Chiong is Business Programs Supervisor for the City of Tampa. Last year, she accepted the Open for Business Award on behalf of the City of Tampa for its work in providing a one-stop shop for citizens and contractors to get development services. This will be her second year attending and her first year presenting a breakout session. Have you attended Engage in the past? Yes, I attended last year for the first time. What do you enjoy most about Engage? I enjoyed meeting other agencies and hearing about their solutions, accomplishments and challenges. What are you most looking forward to at Engage 2016? I am looking forward to meeting more people and interacting with some of the customers and Accela staff that I have talked to over the phone and via email. I am also looking forward to seeing what’s new and what is on the product map for the...
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Accela Engage Series: Q&A with Darryl Booth, SVP and GM of Accela Environmental Health

Accela Engage Series: Q&A with Darryl Booth, SVP and GM of Accela Environmental Health
I had the opportunity recently to sit down with Darryl Booth, Senior Vice President and General Manager of Accela Environmental Health, and ask him a few questions about Accela’s upcoming annual civic tech conference. Darryl joined Accela last year from Decade Software, where he served as President and worked with sales, marketing and product development to deliver high-quality environmental health software, and he continues his mission here at Accela. Have you attended Engage in the past? I was fortunate enough to attend Engage 2015 not long after joining Accela last July. What do you enjoy most about Engage? So many bright minds in local and regional governments together, sharing ideas and passion! From leaders speaking at the General Sessions, to hearing that leadership echoed in customers’ breakout sessions, I enjoy the variety of topics and challenges, as well as the thought leadership, represented at Engage. What are you most looking...
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Launching Accela CRM: Muhlenberg Township Shares Its Keys for Success

Launching Accela CRM: Muhlenberg Township Shares Its Keys for Success
Recently, Muhlenberg Township, Pennsylvania, launched Accela Citizen Relationship Management (formerly PublicStuff), expanding its use of the Accela Civic Platform – the Township also uses Accela Finance and Administration to manage its complex finance and accounting processes.  Notably, the Township was able to launch Accela Citizen Relationship Management (CRM) in less than seven weeks. As a way to understand this successful launch, and hopefully provide lessons to those currently in the implementation stage (and others considering a CRM solution), I spoke with Joe Mench, Director of Information Technology for the Township. Like many IT officials in local government, Joe wears many hats. Not only is he responsible for IT planning, but he also serves as business analyst, strategist and designer for the Township. In bringing Accela CRM to his community, Joe was involved in the purchasing and implementation of the product. (He’s also a citizen user – he lives in Reading,...
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