900+
Government agencies
178%
increase in inspection 
demand without added staff
$250K
Annual savings from 
retiring legacy systems
20 to
 3-5 days
Plan issuance turnaround 
time reduced

Permit demand is rising. Resources aren’t.

More applications, same constraints. One platform handles it all.
That’s what Accela was built to do.

57% reduction

Plan reviews for single-family homes went from 7 to 3 days once multiple reviewers could work the same record simultaneously.

Glenna Campana
Building and Development Services Department, Manatee County, FL
10 days saved

Reduced permit turnaround times for single-family homes from 15–20 days to 5–10 days.

Claire Jubb
Assistant County Administrator Charlotte County, FL
8 hours per week

Going paperless saved every employee 8 hours a week from the physical stamping of plans.

Tracey Gutheim
Operations Manager for Development Services, Pima County, AZ

One platform. Every step of the building permit lifecycle.

More applications through the queue, faster

Connect intake, plan review, inspections, and permit issuance in one workflow. Handoffs, duplicate data entry, and status chasing are eliminated. Reduce permit approval times.

Concurrent multi-department plan review

Fire, planning, public works, and utilities all review in one shared system at the same time. Every reviewer works from the same record, with annotations and approvals tracked in real time. Building Officials see exactly where each application stands.

AI that reduces rework

AI will guide applicants to the right permit type at intake, reviews plans for errors before formal submission, and surfaces relevant issues during review.

Inspections scheduled, tracked, and closed in one system

Field inspections and back-office tracking in one system. Inspectors work paperless from assignment to close. Building Officials and builders see status and outcomes in real time.

Better experience for residents and contractors

Applicants get real-time visibility into application status and consolidated feedback from all reviewing departments. Fewer status calls and resubmissions, and less foot traffic at the counter.

End-to-end lifecycle coverage

Powering your Civic Velocity Advantage...Supercharged by CivicAI
A graphic of a lifecycle process moving from the citizen experience – which comprises citizen idea, initial engagement, application submission and payment – through the staff experience – which comprises back office reviews, plan review, permit/license issuance and inspection and/or renewals.

Ready to move permits faster?

See how Accela helps building departments do more with the staff they have.