Public Safety - Accela Government Software

Public Safety

Create safe and protected communities

Gain peace of mind that your community is safe and prepared for unexpected incidents.

Accela’s Public Safety Solution is a complete system for managing permitting and inspections for both police and fire departments. It helps modernize permit processing and provides a seamless mobile experience for field inspections so police and firefighters can focus on protecting the community, not pushing paperwork.

The Civic Solution for Public Safety can be run in the cloud or on your premises, and automates all the manual processes that go into receiving applications for plan reviews, inspections, and enforcement actions so agency staff can focus on improving the community’s preparedness in the event of a fire or other dangerous situation.


  • Accela offers cloud-based (SaaS) solutions

     PMobile inspections in the cloud

    Inspectors can do their job on-the-fly, in-between calls for service with Accela’s mobile inspection application, which can be run on any iOS or Android device. Inspectors can view the latest parcel maps on a GIS layer provided by an existing mapping service, access permit history, and push inspection data to the cloud in real-time.

    Reduce investment in infrastructure, with Accela SaaS

    21st century capabilities means accessing data from the cloud, and reducing dependence on maintaining aging hardware. With Accela SaaS, you’ll always be on the latest version of the software, with updates pushed directly to your system when they are available.

  • Accela software supports ease of access from different devices and 24/7

    Remove manual steps with process automation

    Automate the steps needed for permit processing and other regulatory activities such as emailing final inspection forms, notifying staff when new applications arrive through the online citizen portal, and more. Assign tasks, track reviews, associate documents and information to tasks, and track processes all to enhance your department’s ability to protect the public more efficiently.

    Accept permit applications online

    Ensure citizens can more easily submit permit applications, make payments, check status, schedule inspections, upload information and have more visibility into the progress of their requests with an easy-to-use citizen portal.

    Online and ad-hoc reporting

    Ensure management always has a clear picture on the nature of their permitting, licensing and inspection functions by helping organizations measure, track and analyze steps in the processes and uncover opportunities to improve employee productivity and effectiveness.

  • ventionIntegration with GIS

    Built-in GIS capabilities produce interactive maps and visualizations, making inspection routes, inspection histories, and permitting data easier to understand.

    Electronic document review

    Remove the need for paper in the permitting or licensing process and enable agency employees to upload digital documents, comment on and markup plans, and ensure they always have the information needed to complete their inspections and process permits.

    Integrate with other systems

    With Accela’s API, you can leverage the investment made in your other public safety-related software; viewing inspection and permit data stored in the Accela system quickly and easily with the tools you already use.

    Download the solution overview for Accela Public Safety for Fire Prevention and Accela Public Safety for Law Enforcement.

Before Accela, it took three weeks to print, collate and sort our inspection forms and deliver them to each fire station. Now, because inspectors spend their day 100% in the field using the mobile app, they capture everything they need for their inspections, without spending hours on data entry and paper delivery.”

Captain Anthony Sanders
City of Oakland Fire Department


  • Enhance community preparedness

    Improve fire and law enforcement efficiencies in permit processing, inspections and business licensing. In-office agency staff can process more requests for plan reviews and permit applications in a shorter amount of time with automatic workflows, and accepting payments and applications online.

  • Improve public safety

    Better address your regulatory obligations without taking resources away from fighting fires and crime. With streamlined permit processing and automated workflows, police can spend more time working in the field, and fire departments can focus their efforts on fire prevention outreach and education.

  • Improve citizen satisfaction

    Make it easier for business owners to do business with the government, and property owners to interact with public safety agencies. Whether applying for a fire permit on new construction, or a special-use permit for a public event, modernizing interactions with the community keeps projects on schedule and on budget, and improves overall satisfaction with government.

  • Generate more revenue

    Increase the fee revenues collected by processing more permit applications in a shorter amount of time, giving you more funding to invest in your regulatory programs, or hire more staff.

Learn how Accela Public Safety can help you improve your internal processes and protect your community.

View our on-demand webinars featuring industry experts and Accela partners, products and customers.