California AB 920 Is No Longer Optional

California Assembly Bill 920 requires cities and counties with 150,000+ residents to provide online permit submission, real‑time status tracking, and 24/7 public access by January 1, 2028.

Accela can help jurisdictions meet AB 920 requirements with a proven, government‑purpose‑built permitting platform already used by large cities and counties across California and the U.

By January 1, 2028, covered jurisdictions must provide:

• Electronic permit submission
• Real‑time permit status tracking
• 24/7 public access to permitting information

AB 920 is a statutory mandate, not guidance, and applies statewide, including charter cities.

Accela’s permitting platform is designed to support exactly what AB 920 requires:

Digital Permit Submission

Applicants can submit permits and documents electronically through a public online portal.

Real‑Time Status Tracking

Permit status updates entered by staff are visible to applicants through the public portal, reducing calls, emails, and in‑person visits.

24/7 Public Access

Residents, contractors, and developers can access permitting information and application status anytime, from anywhere.

• Purpose‑built for government permitting
• Widely used by large California cities and counties
• Designed for transparency, scalability, and long‑term regulatory change
• Supports modernization now, without re‑platforming later

With roughly three years until the AB 920 deadline, many agencies are choosing platforms that meet today’s mandate and future‑proof their permitting operations.