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“We love what Accela offers....this platform that helps us grow as we need to grow, and add modules and components as our business needs and business requirements change.”

— Nidia Logan-Robinson, Shelby County, TN

with Accela

Build communities, grow businesses, and protect residents with our simple yet sophisticated, out-of-the box civic applications. The scalable solutions are designed with best practices built-in for rapid implementation, reduced risk, and shortened time to value (est. 30-50%).

Modernize your government services with our robust, secure, compliant, government software that adapts to your evolving needs. The high-performance cloud platform can connect you to other departments and agencies to share data and create better resident experiences.

Leverage our decades of experience delivering solutions, training, services, and support to state and local governments exclusively. As partners, our experts get you up and running, help you develop your own Accela product expertise, and keep you optimized for the future.

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Ready-to-deploy Civic Applications unified on a single, scalable and extensible platform


Automate all aspects of the building permitting process while providing total visibility for agency staff.

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Fast-track community development by automating zoning, site plan reviews, land use entitlements, complaint management, and code enforcement tasks.

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Service Request Management

Residents can make requests, access information and engage with community services via a branded mobile app.

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Business Licensing

Reduce turnaround and provide better customer service to business owners with automated staff workflows and concurrent application review.

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Alcoholic Beverage Control

Minimize steps required in complicated permitting processes, reduce turnaround time, provide better customer service and ensure important safeguards.

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Cannabis Regulation

Automate workflows, flexible license types, and strong compliance functionality.

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Occupational Licensing

Simplify the licensing process with an online portal, automated workflows and easy document upload capabilities.

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Short-Term Rental

Manage and regulate short-term rental properties, simplifying compliance and enhancing oversight.

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Fire Prevention

Modernize inspections, plan review and permit processing to allow fire staff to concentrate on the safety of citizens.

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Environmental Health

Protect the public health by delivering superior department services and convenient access through a public portal.

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Easily submit requests for items such as planning and building permits, and access updates and information from any device.

Back Office

Automate and simplify tasks around permitting, licensing, and code enforcement to reduce agency costs,increase security and improve customer satisfaction.


Streamline documentation uploading, removing manual processes, and leverage automated workflows for greater efficiency in the field.

Civic Platform

A modern cloud platform to help agencies eliminate data silos, cut costs and innovate service delivery.

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