Accela Hurricane Response. Get the latest on how our Rapid Damage Assessment (RDA) Cloud Service can get impacted communities back on their feet faster.
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Build communities, grow businesses, and protect residents with our simple yet sophisticated, out-of-the box civic applications. The scalable solutions are designed with best practices built-in for rapid implementation, reduced risk, and shortened time to value (est. 30-50%).
Modernize your government services with our robust, secure, compliant, government software that adapts to your evolving needs. The high-performance cloud platform can connect you to other departments and agencies to share data and create better resident experiences.
Leverage our decades of experience delivering solutions, training, services, and support to state and local governments exclusively. As partners, our experts get you up and running, help you develop your own Accela product expertise, and keep you optimized for the future.
Great governments choose Accela
Counties
- Baltimore County, MD embraces digital services
- Shelby County, TN redefines customer experience
- Deschutes County, OR tackles explosive growth
Cities
- Philadelphia, PA transforms residents’ connection with city government
- Oakland, CA modernizes fire safety
- Dubai, UAE regulates city-wide events permits and short term rental.
Powerful, future-ready civic applications on a single platform
Residents
Easily submit requests for items such as planning and building permits, and access updates and information from any device.
Field
Streamline documentation uploading, removing manual processes, and leverage automated workflows for greater efficiency in the field.
Back Office
Automate and simplify tasks around permitting, licensing, and code enforcement to reduce agency costs,increase security and improve customer satisfaction.
Building
Automate all aspects of the building permitting process while providing total visibility for agency staff.
Planning
Fast-track community development by automating zoning, site plan reviews, land use entitlements, complaint management, and code enforcement tasks.
Service Request Management
Residents can make requests, access information and engage with community services via a branded mobile app.
Business Licensing
Reduce turnaround and provide better customer service to business owners with automated staff workflows and concurrent application review.
Alcohol Beverage Control
Minimize steps required in complicated permitting processes, reduce turnaround time, provide better customer service and ensure important safeguards.
Cannabis Regulation
Automate workflows, flexible license types, and strong compliance functionality.
Occupational Licensing
Simplify the licensing process with an online portal, automated workflows and easy document upload capabilities.
Fire Prevention
Modernize inspections, plan review and permit processing to allow fire staff to concentrate on the safety of citizens.
Environmental Health
Protect the public health by delivering superior department services and convenient access through a public portal.
Civic Platform
A modern cloud platform to help agencies eliminate data silos, cut costs and innovate service delivery.
Featured resources
Events
Sep 17 - 21, 2022 | Columbus, OH
Sep 20, 2022 | Webinar
Sep 24 - 27, 2023 | Washington, DC
Oct 9 - 12, 2022 | Louisville, KY
Oct 13 - 14, 2022 | Sandusky, OH
News
Mar 3, 2023
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Feb 15, 2023
Feb 14, 2023
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