OpenCounter + Accela.
One platform for permitting and licensing.
Key benefits
Empower your community
OpenCounter translates your municipality’s intricate rules and fees into easy-to-use Permit Guides that simplify the process for everyone. Whether it’s a business owner applying for a permit or a resident navigating zoning regulations, our guides are tailored to their specific project needs.
Boost staff efficiency
OpenCounter reduces repetitive inquiries and false starts by offering the public clear, personalized guidance upfront. This allows your staff to spend less time answering the same questions and more time on other strategic initiatives.
Customized for your department
No two municipalities or departments are the same, and neither are OpenCounter’s solutions. Our Permit Guides are designed to fit your unique regulatory framework, ensuring a perfect match for your community’s needs.
Expertly designed, easily accessible
Built by former government professionals, OpenCounter balances power and simplicity. It’s a tool that’s as effective for staff as it is approachable for residents, making it easier for everyone to succeed.
Foster transparency and collaboration
With centralized information and a focus on collaboration before applications are even submitted, OpenCounter helps municipalities and departments create a more transparent, productive, and positive experience for their communities.
Experience OpenCounter
Experience how OpenCounter, powered by Accela, can transform your community’s development process. Get in touch today to see it in action.