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Accela empowers states across the country

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Key benefits

The Accela Civic Platform brings together a host of pre-built solutions for city services, including building, planning, service request management, alcoholic beverage control, cannabis regulation, business licensing, environmental health, and fire safety. Moving beyond siloed applications, Accela provides a single platform that not only streamlines your operations but also offers a connected ecosystem for comprehensive service delivery.

One-stop-shop for constituents

Make civic engagement a breeze for your residents and businesses. Accela provides a one-stop-shop experience that eliminates the need to navigate multiple systems, offering seamless access to diverse services. This unified experience fosters trust, engagement, and satisfaction, reinforcing your city’s commitment to its constituents.

World-class data security

As cyber threats grow in complexity, Accela stands firm on the frontline of data protection. Leveraging Microsoft Azure, Accela offers robust, integrated security controls, safeguarding your city’s valuable data from threats. Accela’s emphasis on security preserves data integrity, upholds public trust, and ensures your city’s operations can proceed without interruption.

Connected departments, shared data

Accela replaces disconnected systems with a single platform that spans departments. Teams share visibility into activities, data, and priorities, so coordination happens naturally and decisions are made with the full picture.

Configurable and future-proof

As priorities shift and service demands grow, the Accela Civic Platform grows with you. Add modules, expand into new departments, and reconfigure workflows without replacing the underlying system.

Simplify your tech stack with Accela

Cities across the U.S are simplifying their tech stack by consolidating all licensing, permitting and code enforcement services on the Accela platform. Here’s how they’re doing it:

“I feel very strongly that without the platform we would probably have to have many more staff than we have today … instead of having dozens of applications that we have to support with many different types of skills and technologies, now we have one platform that we can support with a very small set of core people.”

Pinellas County, FL

Interested in learning more?

Find out how Accela’s cloud-based platform can provide a single source of truth for all of your data and workflows to streamline processes, reduce errors, and improve transparency for a better resident experience.
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