Citizens can engage and have easy access to their government when and how they want it. Citizens get:
Anytime access and instant response with citizen access and mobile apps
Streamlined engagement with government through two-way conversations via social media integration and citizen engagement apps, as well as have the ability to track statuses and participate in the government decision-making process
Transparency, trust and a voice in the community with open data and Service Request Management, a configurable mobile app and web-based software, enabling two-way communication and real-time updates to requests. Service Request Management provides citizens access to government information and services, fostering more connected and engaged communities.