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Digital government at the tipping point

In the past two decades, digital technologies have accelerated and evolved to become more powerful and cost-effective. Government agencies are modernizing technical infrastructure, re-imagining service delivery, and strengthening resident and business connections.

But adding new technology isn’t enough. The key to aligning business and IT while optimizing resources is through an enterprise approach. A unified govtech stack built on a modern cloud platform helps agencies:

  • End data silos
  • Cut costs
  • Innovate service delivery
  • Address current priorities while preparing for future challenges

A unified approach to deliver trusted interactions

An enterprise approach aligns agency priorities, projects, and strategies to dramatically improve resident services and satisfaction. A single, purpose-built platform with a suite of ready-made cloud solutions empowers forward-looking governments to deliver elevated experiences at every touchpoint.

An enterprise-wide view aligns business and technology initiatives to eliminate redundancy and share data and workflows across various solutions. Learn more below about how an efficient and economical enterprise approach benefits you and your community.

Domain knowledge built through years of government-only experience

Accela has delivered digital solutions on a secure platform for more than 20 years. We provide a scalable and economical enterprise platform that enables agencies to deploy fewer, more powerful resources, while reducing the time and complexity of dealing with multiple vendors and point solutions. We work with governments at every stage of digital transformation, from removing antiquated, paper-based licensing and permitting processes to integrating with existing systems. Our customers have chosen us as the platform of choice for their modern path forward.


Our platform is purpose-built for state and local government functions, and includes:

  • Portals tailored for back office, field staff, and resident users
  • Full process automation, including business logic
  • Analytics and reporting
  • Document services
  • Communications management
  • GIS mapping capabilities
  • Full security and identity management capabilities
  • Fee schedules and payment processing aligned with agency fee collection
  • APIs built for government


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