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Helping communities build and grow safely with zoning, planning, plan review and approval, complaint management, and code enforcement automation.

Improve community quality, promote economic growth, and protect resident welfare with Accela Planning software

  • Automate time-consuming processes such as zoning, site plan reviews, and issuing land use entitlements
  • Online portal allows residents to submit proposals, check for status updates, and pay outstanding fees
  • Planners can easily manage high volumes of information and route documents for review and approval; ensuring a quick turnaround for developers and project owners

Watch Accela Work

Find out how Accela Planning can help you simplify the planning process.

Features

Online Citizen Portal

Enable residents to conduct zoning research, submit proposals, verify status updates and pay fees from the convenience of a home, office or job site to reduce in-person visits and phone inquiries.

Built-in Reporting

Deliver administrators, managers and planning commissions or boards critical insight to better understand agency performance, uncover bottlenecks, and establish efficiencies.

mand with helmet holding smart phone

Easily notify project owners, city council members, the general public, and press for public hearings, reviews, and feedback.

Platform-wide Integrations

APIs, SDKs, and open data allow developers to integrate with existing software solutions to meet the unique needs of any agency.

GIS software for planning

Easily produce interactive maps and visualizations, making planning and code enforcement data easy to track, manage, and understand.

architect and construction manager reviewing building plans

Mark-up, comment, review, and approve plans simultaneously leveraging systems like ePermitHub, Adobe, e-PlanSoft, ProjectDox, OnBase, DigEplan, and Bluebeam, and more to perform parallel plan reviews with version control.

Mobile connected

Role-based apps allow inspectors and code enforcement officers to access documents and information, real-time in the field, increasing efficiencies.

Process Automation

Automatically assign and track tasks such as plan reviews with their associated documentation to keep the most complex processes running smoothly.

woman construciton manager with ipad

Ensure public compliance with city code and regulation by managing complaints and violations to achieve resolution quickly and efficiently.

“$250,000 annual cost savings by discontinuing legacy software and maintenance due to efficiencies Accela provides.”

— Glenna Campana, Building and Development Services Department, Manatee County, FL

“With Accela we are experiencing a 70% increase in demolition contracts awarded monthly.”

— Tom Vanover, Building Commisioner, City of Cleveland, OH

“We now have the ability to deploy and assess damage within 24 hours of a natural event using Accela code enforcement.”

— Claire Jubb, Community Devlopment Director, Charlotte County, FL

“Able to keep up with 178% increase in demand for building inspections.”

— Debbie Brannan, Area Manager of Technology and Innovation, Cabarrus County, NC

“We were able to preform more than double the number of inspections with fewer full time employees.”

— Debbie Brannan, Area Manager of Technology and Innovation, Cabarrus County, NC

“Accela is helping eliminate errors on plans and land development applications that are turned in.”

— John Barnott, Director of Building Development Services, Manatee County, FL

“Going paperless has helped to save every employee eight hours a week from just the physical stamping of plans.”

— Tracey Gutheim, Operations Manager for Development Services, Pima County, AZ

“Having a developer praise a building department is unusual. Project owners from Babcock Ranch have been extremely happy with Charlotte County.”

— Claire Jubb, Community Devlopment Director, Charlotte County, FL

“Accela helped reduce plan issuance turnaround times. They have gone from 20 days to 3-5 days.”

— Tracey Gutheim, Operations Manager for Development Services, Pima County, AZ

“Plan reviews for single-family homes have gone from 7 to 3 days since more than one reviewer can look at the same record simultaniously.”

— Glenna Campana, Building and Development Services Department, Manatee County, FL

“Accela reduced office foot traffic by 30%-40%.”

— Claire Jubb, Community Devlopment Director, Charlotte County, FL

“Reduced permit turnaround times for single family homes from 15 to 20 days to 5 to 10 days.”

— Claire Jubb, Community Devlopment Director, Charlotte County, FL

“Saved 30 hours a month in processing over-the-counter permits. Now permits applied for, reviewed, and issued the same day.”

— Jennifer Ward, Innovation Team, Tacoma, WA

“Saved 44 hours a month by offering ePermits. Permits that require no review and can be obtained 24/7 - previously unavailable without Accela.”

— Jennifer Ward, Innovation Team, Tacoma, WA

“Accela streamlined processes to attract and facilitate a new community of 19,000 single family homes.”

— Claire Jubb, Community Devlopment Director, Charlotte County, FL

“The cost for waiting on a customer face-to-face is roughly five times what it costs to interact with customers via Accela’s technology.”

— John Barnott, Director of Building Development Services, Manatee County, FL

“The county is now accepting more than 80% of permits online, resulting in lower wait times.”

— Glenna Campana, Building and Development Services Department, Manatee County, FL

“With Accela, customers now have an arrival window with a buffer of 45 minutes on either side of the expected start time, reducing inspector expected time of arrival (ETAs) by 62.5%.”

— Tracey Gutheim, Operations Manager for Development Services, Pima County, AZ

View our on-demand webinars featuring industry experts and Accela partners, products and customers.

Interested in learning more? Find out how Accela Planning software can provide efficiencies to your agency.

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