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SaaS simplifies IT management, reduces costs, and strengthens the overall security posture of the enterprise

Our SaaS solutions help agencies struggling to maintain older systems and resource challenges by:

  • Managing all the infrastructure, including hardware, software, security, and applications
  • Ensuring you are always on the most current releases
  • Saving time, money, and guaranteeing you are receiving all the benefits of technology advancement – without having to implement it all yourself
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Interested in learning more?

Find out how Accela SaaS is helping government agencies move from outdated paper processes to accessing and administering secure services with the click of a button, from any location.


Accela SaaS includes everything needed to deploy application services directly to your employees and residents:

  • Scalable servers and storage devices
  • All needed infrastructure software, including OS, database, load balancing, performance monitoring, app servers, and web servers
  • Modern security and compliance software
  • All aspects of our pre-built Civic Applications and Civic Platform technologies
  • Technical support and implemented software/hardware upgrades
  • Leading data security practices

Leading data security practices

Compliance with high standards

  • Industry-leading cloud infrastructures that meet stringent data security standards, including NIST 800–53 and FISMA compliance, PCI-DSS, SOC 2, and SSAE 16 certifications
  • Web and API traffic are protected by SSL sessions encrypted through TLS

Constant testing and evaluation

  • Secure coding practices and enhanced monitoring tools to perform code analysis
  • Ongoing vulnerability and penetration testing, resulting in high degrees of system and data security

A dedication to data integrity and recovery

  • Data is stored securely via synchronized disaster recovery sites in multiple remote locations
  • Provides protection in the event of natural disasters or sitewide outages


Dynamic infrastructure scaling

  • Adjusts automatically to ensure the high levels of responsiveness and throughput your constituency expects, while allowing your service offerings to grow
  • Never worry about having to add servers or storage to your own data center again
  • The most current real-time performance monitoring technologies ensure we can provide consistently high performance for users

High availability

Accela’s cloud solutions are designed to offer 99.9% uptime through built-in server redundancy and fail-over technologies within our datacenters

View our on-demand webinars featuring industry experts and Accela partners, products and customers.

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