Occupational Licensing

The Accela Civic Application for Occupational Licensing software simplifies the licensing process

Too often, the process to obtain or renew an occupational license is overly complex and cumbersome. Licensees struggle to understand and follow the process for documenting education, work experience, and continuing education requirements.

Accela’s easy-to-use online portal makes it simple for licensees and staff to:

Upload documentation such as continuing education verification, reference letters, or work history
Automate workflows and intelligent routing to eliminate manual steps and speed up the review process
Deliver a superior customer service experience to licensed professionals

Watch Accela Work

Find out how Accela Occupational Licensing can help you simplify the licensing process.

Benefits

Provide all licensee services online, including initial application, document submission, fee payments, and renewals. Licensees even receive real-time status updates on their application for a stellar service experience.

Avoid misplaced or lost documentation with electronic document handling. All licensee documentation is attached to the application, so files are always readily available for review and verification.

Accela automates many of the routine and manual processes involved in licensing review, saving staff members’ time and reducing wait times for licensees.

Protect public health and safety with stronger enforcement tools against licensees who violate public trust. Compliance workflows construct an escalating level of enforcement actions, including license suspension or revocation.

Features

License Application Routing

Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria.
Self-serve licensee portal

Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria. Simple renewals may receive automatic approval while new applications or those selected for audit receive higher levels of review.
Education Verification

Accela’s Civic Application for Occupational Licensing can interface with continuing education providers to automatically retrieve credentials and validate licensees have satisfied continuing education requirements.
Unique Workflows

Create unique workflows based on board requirements for each occupational license type. The license issue, renewal, verification, and payments can all be customized based on requirements specific to each licensed profession or licensed level within a profession.

License Application Routing

Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria.

Self-serve licensee portal

Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria. Simple renewals may receive automatic approval while new applications or those selected for audit receive higher levels of review.

Education Verification

Accela’s Civic Application for Occupational Licensing can interface with continuing education providers to automatically retrieve credentials and validate licensees have satisfied continuing education requirements.

Unique Workflows

Create unique workflows based on board requirements for each occupational license type. The license issue, renewal, verification, and payments can all be customized based on requirements specific to each licensed profession or licensed level within a profession.