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The Accela Civic Application for Occupational Licensing software simplifies the licensing process

Too often, the process to obtain or renew an occupational license is overly complex and cumbersome. Licensees struggle to understand and follow the process for documenting education, work experience, and continuing education requirements.

Accela’s easy-to-use online portal makes it simple for licensees and staff to:

  • Upload documentation such as continuing education verification, reference letters, or work history
  • Automate workflows and intelligent routing to eliminate manual steps and speed up the review process
  • Deliver a superior customer service experience to licensed professionals
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Introduction to the Civic Application for Occupational Licensing

Features

Application Routing Workflow

Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria. Simple renewals may receive automatic approval while new applications or those selected for audit receive higher levels of review.

Self-service licensee portal

Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria. Simple renewals may receive automatic approval while new applications or those selected for audit receive higher levels of review.

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Accela’s Civic Application for Occupational Licensing can interface with continuing education providers to automatically retrieve credentials and validate licensees have satisfied continuing education requirements.

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Create unique workflows based on board requirements for each occupational license type. The license issue, renewal, verification, and payments can all be customized based on requirements specific to each licensed profession or licensed level within a profession.

Interested in learning more? Find out how Accela’s Civic Application for Occupation Licensing can increase resident engagement and overall efficiency within your agency.

View our on-demand webinars featuring industry experts and Accela partners, products and customers.

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