“Disaster Recovery made sure we stayed running, even when a major disaster takes place like a hurricane. This was an issue with our prior infrastructure and the security components run in the background without impacting our system performance.”
“The day after Hurricane Ian came through, only 3 of 14 permitting techs and supervisors had power. Because of Accela, I was able to permit bringing in signs, electrical permits, and other emergency needs and the reviewers were able to get started on their pieces right away.”
“Because we already had processes in place to collaborate between agencies within the county using Accela, we did not skip a beat through the entire pandemic. In fact, we even improved our level of services because we didn’t have customers coming into the office, freeing us up to do reviews more quickly and keep those people in the industry working.”
One platform. Every phase of disaster recovery.
Deploy damage assessments within hours
Mobile tools let inspectors capture damage data in the field the moment disaster strikes. No paper, no manual re-entry. Every assessment is logged, geo-tagged, and visible to your team in real time from any device.
Stand up emergency permitting immediately
Launch streamlined contractor registration and emergency permit workflows the day a disaster is declared. Applicants apply online, fees are calculated automatically, and reviewers can approve from anywhere, even with limited staff available.
Keep residents informed throughout recovery
The Citizen Access Portal gives property owners and contractors real-time status on assessments, permits, and inspections. Fewer phone calls, less confusion, and faster community confidence that recovery is moving forward.
Coordinate across every department from one system
Recovery touches building, code enforcement, planning, public works, and more. Accela keeps all departments on the same record, with shared workflows and concurrent review so nothing waits in one department’s queue while others sit idle.
Maintain full operations even when staff capacity is limited
Cloud-based infrastructure means your team can process permits, route inspections, and communicate with contractors from home, in the field, or across the county, even if your office is inaccessible or operating with a skeleton crew.
End-to-end lifecycle coverage
