Services

The professional services team at Accela has years of experience implementing software solutions for government agencies. Accela has managed more successful implementations than anyone else in the industry, from small agencies with just a handful of staff to some of the largest agencies in the U.S. with employees numbering in the thousands. With every project, Accela is committed to meeting and exceeding all of your expectations.

Implementation

The Accela Implementation Methodology (AIM) was designed with a focus on customer satisfaction, based on our experience that stronger relationships result when we factor in the challenges our customers face every day: a shortage of time and resources and a continually-changing agency environment with little room for error. AIM provides all the resources and information required to plan, build, and manage an implementation while maximizing quality, timeliness, and cost-effectiveness.

Training and Education

Accela offers many training and education opportunities throughout the year to support your investment in Accela software. From onsite classroom training, to Accela’s Annual User Conference, you’ll benefit from multiple training and education opportunities year round.

Partners

Accela partners consist of technology and implementation partners that are dedicated to providing the best solutions for the public sector. There are membership requirements for both partner types, as well as associated benefits.