“Compliance of rental host licensing went from 20% compliance to 62% compliance six months after rolling out Accela Short Term Rentals. The city is now at an 80% compliance rate.”

One platform. Every step of the short-term rental registration lifecycle.
More registrations through the queue, faster
Connect intake, routing, review, and approvals in one automated workflow. Eliminate manual steps, duplicate data entry, and status chasing. Reduce registration turnaround times and get hosts compliant faster.
Compliance built into every step
Automated workflows enforce registration requirements at every stage. Neighbors can submit complaints online, triggering enforcement actions directly in the system. Hosts, staff, and inspectors all work from the same record.
AI that reduces rework
AI guides hosts to the correct registration type at intake, flags missing documentation before formal submission, and surfaces relevant zoning and compliance requirements during review. Fewer back-and-forth delays.
Mobile inspections and field enforcement
Inspectors access their full caseload, complete checklists, log findings, and close out inspections from the field on any device. Enforcement actions are initiated and tracked in the same system. No paper, no re-entry.
Better experience for hosts and neighbors
Hosts register, renew, and pay fees online anytime from any device. Neighbors submit complaints through a simple online portal. Fewer calls to staff and faster resolution for everyone involved.

