This release delivers performance, privacy, accessibility, security, and reliability enhancements that help agencies improve daily operations and provide a more consistent experience for staff and residents.
The new enhancements in version 26.3.0 include:
-
Civic Platform (Back Office): Optimized workflow task updates, reducing processing time by up to 85%, enhanced audit logging for deactivated records, and improved reliability for Trust Account payments.
-
Accela Citizen Access: Improved privacy with phone number suppression options for related contacts and resolved critical fee calculation issues on copied records.
-
Public Portal: Enhanced accessibility with WCAG 2.1 Level AA compliance updates, improved keyboard focus and tab behavior, refined UI consistency for branded components, and better enforcement of custom column widths in list views to reduce unnecessary horizontal scrolling.
-
GIS Integrations: Streamlined ArcGIS Online and Federated authentication flows, including new OAuth support for ArcGIS Enterprise Portal and improved error handling for authentication timeouts.
-
Reporting: Enhanced security for sensitive data in Report Manager and normalized filenames for document downloads.
This update strengthens platform performance, protects sensitive information, improves accessibility, and makes key workflows more reliable across the Accela product suite.
Explore these enhancements and see how they can help streamline operations, improve resident experiences, and support more secure, consistent service delivery.
The version 26.3.0 release reflects Accela’s continued commitment to performance, accessibility, security, reliability, and user-friendly digital government experiences.