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Since 1999 Accela has provided market-leading software solutions that empower state and local governments worldwide to build thriving communities, attract and grow businesses, and protect citizens. From planning, building, licensing and permitting, to asset and service request management, finance, environmental health and more, Accela’s SaaS offerings are designed to readily solve government’s biggest challenges with extensive domain expertise built into every solution. Powered by Microsoft Azure, Accela’s open and flexible workflow automation technology helps agencies address specific constituent needs today, while ensuring they are prepared for any emerging or complicated challenges in the future. Accela’s solutions serve more than 80 percent of America’s largest cities. Accela is headquartered in San Ramon, California, with additional offices around the world.

How Waterloo, Iowa, Modernized Asset Management by Unifying GIS and Field Operations

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Accela

| GovTech
The City of Waterloo, Iowa, steadily expanded its use of GIS from a fragmented set of accounts into an enterprise program supporting departments across the organization.
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From City Hall Crawl to Real-Time Clarity: How Cleveland Is Transforming $2 Billion in Permitting

Cleveland is overhauling its permitting process from moving to the cloud, deploying a citywide electronic plan room, to using real-time KPI dashboards to drive daily accountability across the city’s most complex projects. 
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What’s New at Accela: March 2026

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Accela

| Company News
Spring is here, and so is a fresh batch of updates from Accela. This month’s newsletter brings you…
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From Five Months to 44 Days: How Butte County Built Disaster-Ready Government with a Team of Two

Butte County, California, has experienced 12 federally declared disasters since 2017. That’s a pace of response that would break most governments.
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Accela Acquired Novotx: Closing the Gap Between Approvals and Operations

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Accela

| Webinars
Accela has acquired Novotx, an industry leader in GIS-native infrastructure asset and work management. This acquisition is about closing that gap and giving local governments a complete view of infrastructure across its entire lifecycle.
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What’s New at Accela: February 2026

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Accela

| Company News
February is coming to an end, and there's no slowing down! We're bringing you the latest updates, resources, and opportunities to help your agency continue moving forward. 
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From 50 Days to 6: How Memphis Cut Permit Times by 87% Through Digital Transformation

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Accela

| Civic Innovators Podcast
Memphis and Shelby County's Division of Planning and Development transformed their permitting process through the Develop 901 initiative, reducing commercial plan review times from 30-50 days to just 6.5 days, an 87% improvement. 
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What’s New at Accela: January 2026

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Accela

| Company News
From an inside look at our approach to AI to Accelarate returning this fall, January sets the stage for a year of transformation.
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