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Accela Appoints Software Veterans to Executive Roles in Finance and Customer Care

Bruce Duner joins as Chief Financial Officer and Jonathon Knight as Chief Customer Officer

SAN RAMON, Calif. – October 3, 2017 – Accela, the leading provider of cloud-based productivity and civic engagement solutions for government, today announced the appointment of two software veterans to executive roles within the Company, including Bruce Duner as Chief Financial Officer and Jonathon Knight as Chief Customer Officer. Each brings more than 25 years of senior-level leadership experience to their respective positions and will work closely with the existing leadership team to influence how the Company delivers cloud-based solutions to government agencies of all sizes worldwide.

“With the appointments of Jonathon and Bruce, Accela demonstrates its commitment to attracting and hiring the most qualified leaders to help guide the company and its product offering,” said Ed Daihl, CEO of Accela. “Leveraging their deep expertise in SaaS and software operations, we’ll be able to continue growing along our path, and I’m thrilled to have them on the Accela team.”

Bruce Duner joins as Chief Financial Officer and brings more than 25 years of proven finance, administrative and general management experience in helping companies grow. Prior to Accela, he was with Bomgar Corporation where he served as Senior Vice President & Chief Financial Officer. Previously, he was the SVP & CFO of Surgical Information Systems, LLC (SIS), SVP & Chief Accounting Officer at Mariner Health Care, and SVP & CFO at Wonderware/Invensys, an international automation software business.

As Chief Customer Officer, Jonathon and his team will be responsible for the successful deployment and ongoing support of Accela’s customers. This includes establishing metrics for Accela’s customer relationships, managing how products and services are delivered to customers, and helping to define and streamline the Company’s overall operational approach. Jonathon most recently served as VP of Global Services and Customer Care at Ooyala, and has held executive customer and services management roles at SaaS and enterprise software firms including, Infinian Technologies, Agile Software and JRG Software, Inc.

To learn more about Accela and the Civic Platform, visit

About Accela

Accela provides a platform of cloud-based productivity and civic engagement software to governments of all sizes worldwide. The Accela Civic Platform includes cost-effective solutions to manage critical enterprise functions and mobile apps to foster greater citizen engagement. From asset, land and legislative management to licensing, finance, environmental health and more, Accela’s software drives efficiency for more than 2,000 governments worldwide. More than 80% of America’s 50 largest cities have implemented at least one of Accela’s many solutions. In 2017, the Company was named Inc. Magazine’s Fastest-Growing Private Company and Government Technology’s GovTech100 for the second straight year, and listed as a Top 50 Private Company in the East Bay by SF Business Times. Accela is headquartered in San Ramon, California, with offices in New York, Portland, Salt Lake City, Dubai, Abu Dhabi, Amman, Melbourne and Wellington, New Zealand. For more information, visit

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Gabe Graham

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