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zedIT and Accela Partner to Bring Civic Engagement to Massachusetts Communities

Partnership Introduces Scalable Accela Civic Platform Solution to 300+ Communities in the Commonwealth of Massachusetts


zedIT Solutions (zedIT), a provider of Information Technology services, in partnership with Accela, the leading provider of cloud-based productivity and civic engagement solutions for government, today announced that they will together be bringing the flexibility of the Accela Civic Platform to the Commonwealth of Massachusetts. The partnership will provide communities throughout the state with the ability to modernize municipal services and citizen engagement. Leveraging an effortless set-up package and built-in best practices, and quick implementation by zedIT, Accela’s platform of solutions will now be attainable and specific to the unique needs and budgets of more than 300 communities within Massachusetts, and will aid in supporting state-level initiatives to improve user experience and citizen service.


“The Accela Civic Platform is the most advanced, capable and flexible technology platform available for local and state government, and by leveraging our partnership with zedIT, the same powerful capabilities and value are now accessible for the smaller communities of the Commonwealth,” said Maury Blackman, president and CEO of Accela. “zedIT has extensive IT delivery experience that utilizes a practical on-boarding process, ensuring Accela customers in Massachusetts get the best possible implementation experience possible, and we are pleased to expand our relationship with them.”


Unique to the launch is an offering of Massachusetts Best Practice Templates, making the full power of Accela’s offerings attainable to, and adapted specifically for, the communities of Massachusetts. This includes the more than 500 unique record types in 15 departments and the modules for Asset Management, Board of Health, Building, Enforcement, Fire, Harbor Master, Historic, Business Licenses, Planning and Zoning, Public Works and Citizen Relationship.


While this will be a new resource for many towns and cities in Massachusetts, the Town of Framingham, MA has been using Accela software since 2009. The town recently expanded its use of Accela software solutions with the addition of Land Management and Legislative Management suites to streamline processes and share town meeting content.


“The Accela Civic Platform makes it easy to customize the user experience via front-end applications that work on the devices in which communities have already invested,” said Alan Holt, manager of data services for the IT department in the Town of Framingham, Massachusetts. “The availability of these tools to Massachusetts communities of all sizes will allow for a more seamless process across the state for improving government services and promoting civic engagement.”


Additional benefits of the Accela Civic Platform subscription include increased mobile capabilities for inspectors across all mobile platforms, greater online capabilities for citizens, advanced mapping and reporting functions for maps and routing, and built-in, real-time auto data publishing to CivicData, Accela’s free open data portal.


“At zedIT, we pride ourselves on our relationships with the foremost technology innovators in every industry segment and our longstanding service to leading business and government organizations,” said Derek Porter, Account Manager, zedIT Solutions. “We felt privileged to be given the opportunity to partner with Accela in developing a tailored version of the Accela Civic Platform specific for Massachusetts and we look forward to building many more meaningful relationships with communities throughout the Commonwealth by providing functionally robust yet streamlined Accela implementations.”


The partnership follows close collaboration between the two companies, which led to zedIT and Accela jointly embarking on tailoring and configuring the platform specifically for government agencies within Massachusetts. As a result of the initiative, communities of all sizes can now modernize municipal services and citizen engagement with an upgrade to the enterprise-level Accela Civic Platform. Leveraging its extensive experience in creating and implementing technology solutions in both the public and private sector, zedIT ensures a smooth implementation for any government agency wishing to upgrade to the Accela Civic Platform.



About zedIT Solutions
zedIT is a leading IT services, consulting and business solutions organization and a Group zed company. For over twenty years, zedIT has been providing strategy and execution for large enterprise clients in the public and private sector. By combining this strategy and execution experience with a flexible and pragmatic approach, zedIT helps each customer capitalize on the promise of technology.

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