Connecting Government to Citizens
Democracy thrives when governments work directly with citizens
The Civic Platform connects public sector, citizens, partners and developers to engage, interact and transact.
At Accela, we believe that engagement makes all the difference. We build bridges between citizens and government, making engagement easy—even delightful. We are ushering in a new era where democracy thrives when government works directly with the people, coming to citizens on their own terms through mobile devices, social media and open data.
We provide solutions for government agencies to automate and streamline civic processes around asset management, citizen relationship management, environmental health, finance and administration, land management, legislative management, licensing and case management, recreation and resource management, and right of way management.
From making it easier to open and run a business, to completing permits and inspections, to making city council meeting agendas, minutes and decisions available online, our time-tested, secure Civic Platform provides the foundation for creating the two-way flow of data that makes engagement possible and helps to build the bridge between agencies and citizens.
With the Civic Platform, agencies have more capabilities, flexibility and scalability to enable innovation over time without the need to invest in new technology. With the Civic Platform, agencies can:
Streamline and accelerate services through efficient workflow, online access and mobile solutions, with automatic update capabilities
Improve access to information while building transparency and trust with CivicData, our free open data portal
|Benefit from open architecture, providing your agency with opportunities for growth and the ability to expand to new solutions|
Speed innovation and implementation with an ecosystem of developers and partners
Improve efficiencies with field workers through the use of mobile solutions
Engage citizens through our Citizen Access portal, social media integration and citizen engagement apps
Use Best Practice Templates for rapid platform deployment, reducing integration time from months to weeks
Consolidate legacy systems and reduce overhead IT costs
Collaborate and engage with customers, peers and Accela staff by participating in the Accela Success Community
Citizens can engage and have easy access to their government when and how they want it. Citizens get:
Anytime access and instant response with citizen access and mobile apps
|Transparency, trust and a voice in the community with open data and Citizen Relationship Management, a configurable mobile app and web-based software, enabling two-way communication and real-time updates to requests. Citizen Relationship Management provides citizens access to government information and services, fostering more connected and engaged communities.|
Developers can build and deliver innovative solutions and apps that extend the value of the Civic Platform—creating efficiencies for agency staff while increasing citizen engagement with government. Developers can:
|Easily create applications and solutions, available in the Civic Store, for Accela customers that are deployable across jurisdictions|
Grow and build a profitable, predictable business with a proven partner
Partners can build and deliver innovative solutions and civic engagement apps that extend Accela solutions—creating efficiencies for agency staff while increasing citizen engagement with government. Partners can:
|Leverage and/or create best practice configurations to grow and build a profitable, predictable business with a proven partner|