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Licensing & Case Management


Streamline licensing processes to empower businesses and deliver
customer-friendly services

Accela Licensing and Case Management helps manage and regulate licensing while streamlining revenue collections, enhancing enforcement actions and improving customer service. From application to issuance, Licensing and Case Management solutions simplify complex procedures and automate activities making it easy for staff and citizens to search, communicate and share, and meet the unique licensing requirements of your agency.

Key Benefits

  • Provide a one-stop-shop to apply for renewals, amendments and supplemental licenses
  • Keep the licensing process moving with online access and automatic emails to provide applicants with status updates
  • Offer configurability and flexibility to meet current needs and future requirements
  • Submit complaints, accept comments or tips via the web, reducing call volume
  • Make GIS queries and allow citizens to access, save and print maps to identify licensed entities or points of interest 


business licensing

Grow your community by being “open for business”.  
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professional and occupational licensing

Promote business growth while protecting the health, safety and welfare of your citizens. Learn More ›

alcohol and tobacco

Meet unique regulatory requirements while saving your staff time and money.  Learn More ›


health professionals and facilities

Protect your community and your citizens through licensing automation. Learn More ›

pet licensing 

Make animal licensing fast and effortless for your community.  Learn More ›



Meet unique regulatory requirements and empower educators by moving licensing online. Learn More ›


Offer online registration for hunting, fishing and sporting licenses.  Learn More ›