Baltimore County
COVID-19 Triggers Tsunami Of Change In Baltimore County’s Approach To Digital Services
Attacks on government are accelerating. Ransomware, phishing, stolen credentials, and DDoS campaigns now target agencies daily, and the cost of a single incident — in downtime, recovery, and public trust — keeps climbing. That makes the choice of technology partner a security decision, not just a software one. Accela® invests in the controls, monitoring, and response capabilities agencies need, so the systems residents depend on stay available, accurate, and protected against threats your team shouldn’t have to fight alone.
The costs of cybersecurity
Federal aid to state and local governments through the State and Local Cybersecurity Grant Program has dropped sharply year over year:
$374M in FY2023
$279M in FY2024
$91.7M in FY2025
Governments today are expected to do more with less, and defend more endpoints, more data, and more residents, with fewer dollars and the same lean teams.
Accela's investments in security
Given the increase in public attacks and industry breach events, Accela maintains significant investment levels in our security architecture and infrastructure.
Our SaaS environment includes:
- Optimized clusters running in Microsoft’s Azure infrastructure
- A combination of our internal security measures, and the advanced security capabilities of Azure
- The highest degrees of protection possible across physical data centers, infrastructure, and operations.
Security built in
Zero-Trust security
A SaaS-Centric, Default Deny, Zero-Trust security posture to help maintain a high degree of security and data integrity
Continuous monitoring
Deep security expertise and use of leading-edge monitoring, alerting, metrics, and automation including Azure Security Center, Azure Advanced Threat Protect, Azure Firewall, Cloudflare, Carbon Black, Tenable, Rapid7, and Veracode
Secure development
Development of all software in accordance with our “Secure SDLC” protocols, including security requirements identified and implemented throughout our entire development process
Ongoing training
Mandatory annual training covering security awareness, health data integrity, and data privacy for all Accela employees
Secure integrations
3rd party integrations that are facilitated via a secure API as well as a growing collection of secured standard adapters
Certified compliance
Annual audits conducted for SSAE18 SOC2 TYPE2, HIPAA HITECH, PCI-DSS SAQ-D Service Provider, and California Consumer Privacy Act (CCPA) compliance
Learn more
Shelby County
Shelby County, Tennessee Meets COVID-19 Head On and Improves Customer Experience for Community Development Services
View our on-demand webinars featuring industry experts and Accela partners, products and customers.
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