Reporting, while critical and necessary for business decisions, can be difficult and time consuming. With shrinking budgets, faster-moving processes, remote workforces, and new reforms, agencies need better insight into what’s happening within their jurisdictions.
Accela provides a set of solutions for agencies to leverage analytics to:
- Improve municipal policy and performance
- Deliver better services for residents
- Uncover opportunities to eliminate bottlenecks
- Enhance transparency and trust
- Drive more revenue
Accela Insights
Government AI has one requirement commercial AI doesn’t: every decision has to be publicly defensible. Accela has spent 30 years inside that reality, and CivicAI is built from it.
Multiple data views
Provides multiple views into Accela data through visualizations representing different information and insights
Self-service analytics
Enables self-service analytics with a simple and intuitive interface
Direct data access
Delivers direct, secure access to agency data, translated into common business terms powered by Microsoft Power BI
Accessible to everyone
Can be leveraged by any user at no additional cost
Enhanced Reporting Database (ERD)
ERD gives agencies direct, secure access to their Accela data through a read-only replica of their entire SaaS tenant
- Near real-time syncing of Accela’s entire transaction database to the read-only replica
- Leverage ERD to back up data locally, connect to a data warehouse, or connect to 3rd party tools through a service account
- Use ERD without affecting Accela application performance