Alberta Is Raising the Bar for Development Services 

More Housing. Faster Decisions. Greater Transparency. 

As communities face increasing pressure to support growth and accelerate housing development, Bill 28 introduces new tools and expectations designed to modernize municipal operations. Municipalities must be prepared to:

  • Support faster development approvals
  • Improve permitting transparency and accountability
  • Meet new permit reporting requirements
  • Reduce manual processes through automation
  • Deliver a better experience for applicants and developers

These changes aren’t just about compliance. They’re about creating more efficient, responsive local government services that support economic growth and housing development.

Built for Alberta’s Modernization Goals

One Platform. End-to-End Development Services.

Accela provides a connected platform that helps municipalities manage the entire development lifecycle while aligning with the objectives introduced through Bill 28.  

OpenCounter

Guide applicants through permitting requirements before they apply, helping reduce incomplete submissions and unnecessary delays.  

ePermitHub

Accelerate review cycles with digital plan review, automated workflows, and AI-supported validation processes that help improve consistency and efficiency.  

Novotx

Connect permitting, GIS, infrastructure planning, and asset management to support smarter community development decisions.  

Schedule a Bill 28 Readiness Assessment

Prepare for New Reporting Requirements 

Turn Permit Data into Actionable Insights 

Beginning in 2027, municipalities with populations over 15,000 will be required to publicly report development permit activity and review timelines. Required metrics include permit volumes and performance against statutory timelines. 

Accela helps municipalities:
• Track permit volumes in real time 
• Monitor application completeness timelines 
• Measure review and approval performance 
• Build transparency with reliable reporting 
• Gain visibility into operational bottlenecks

Instead of manually collecting data from multiple systems, departments can access the information they need through dashboards and reporting tools.  

Help Meet Growing Demand 

Deliver Better Outcomes with Fewer Resources 
Municipalities are being challenged to review more applications, support housing growth, and improve service levels while managing limited staff capacity. 

Accela helps agencies: 

• Streamline development review 
• Reduce manual administrative work 
• Increase process consistency 
• Improve collaboration across departments 
• Deliver faster, more predictable approvals 

By modernizing permitting operations, municipalities can improve service delivery while supporting economic development goals.   

Why Accela 

Not Just Compliant. Already Built for It. 

Bill 28 reflects the future of municipal development services: digital, transparent, data-driven, and increasingly automated. Accela’s platform, combined with OpenCounter, ePermitHub, and Novotx, helps municipalities align with these evolving requirements while creating better experiences for staff, applicants, and developers.  

Ready to See What's Possible?

Learn how Accela can help your municipality modernize permitting, improve transparency,
nd prepare for Alberta’s next chapter of growth.