Navigating the permitting and licensing process can be challenging for both applicants and government agencies. Complex requirements, unclear processes, and lengthy approval times can create frustration and inefficiencies. But what if there was a way to simplify this experience and provide seamless digital guidance from start to finish?
Join us for an exclusive 30-minute webinar to explore how OpenCounter, now part of Accela, is transforming the application process. You’ll discover how its intuitive, step-by-step guidance connects with Accela’s new Public Portal—replacing Accela Citizen Access (ACA) with a more modern, user-friendly interface.
What You’ll Learn
Simplified Application Process: OpenCounter provides easy-to-follow, guided steps that help applicants quickly find the proper permits and licenses.
Clarity Upfront: Reduce confusion with clear permit and licensing requirements available from the start.
Seamless Integration: OpenCounter enhances the permitting experience whether used as a standalone solution or connected to existing systems.
Faster Approvals & Improved User Experience: Speed up application processing while making the experience more intuitive for residents and businesses.
Less Time Spent on Routine Questions: OpenCounter reduces application false starts and minimizes staff workload by providing clear, structured guidance.
Exclusive Sneak Peek: Accela’s New Public Portal
The upcoming Accela Public Portal is designed to replace Accela Citizen Access (ACA) with a more streamlined, user-friendly experience. In this webinar, you’ll get an exclusive first look at its enhanced features and see how it integrates with OpenCounter to create an efficient, end-to-end digital journey for applicants and agencies.
Who Should Attend?
This webinar is perfect for government officials, permitting and licensing staff, IT administrators, and anyone who streamlines the digital experience for residents and businesses.
Don’t miss this opportunity to see how OpenCounter and Accela’s new Public Portal can help your agency enhance efficiency and improve the user experience.
Register now to secure your spot!
