Every month, we’re inspired by the agencies in our community doing the hard, meaningful work of modernizing government.
This June, we’re sharing stories of cities unifying their field operations, going paperless overnight, and building smarter infrastructure, one workflow at a time. And we’re sharing an exclusive look at the next evolution of Accela Managed Services.
Accela News & Announcements
Webinar: Introducing the next evolution of Accela Managed Services
Your agency relies on Accela to power critical operations, and we’re raising the bar on how we support you. Join us on June 30 at 10:00 AM PT/1:00 PM ET for a first look at a flexible new portfolio of Managed Services built to extend your capacity, accelerate improvements, and deliver better outcomes.
How Stockton turned workflow history into real-time permitting KPIs
How does a city turn raw permitting data into real operational insight? In this episode of Civic Innovators, Rob Liddicoat, Deputy Director of Community Development for the City of Stockton, California, shares how initial review targets for new commercial construction projects went from being met just 17% of the time to over 85%, and multifamily residential projects went from 3% to 100% in the most recent six-month period.
The City of Fresno’s New Public Portal to Enhance Online Permitting
The City of Fresno has gone live on Accela’s new Public Portal™, delivering a more modern, accessible, and user friendly online experience for residents, contractors, and businesses.
AI Built on How Government Works
Government AI has one requirement commercial AI doesn’t: every decision has to be publicly defensible. CivicAI is Accela’s answer, embedded across the end-to-end platform and built on 30 years of civic workflows, so it understands how agencies actually operate. From permitting and licensing to inspections and compliance, CivicAI is designed to predict delays, surface gaps early, and accelerate approvals, with transparent reasoning and full audit trails that agencies can stake their reputation on.
Events
Whether you’re an administrator, developer, business analyst, inspector, partner, or anything in between, we have training events available to help you do your job faster, better, and more confidently.
Sign up early! Space is limited.
SQL Server Reporting Services (SSRS)
July 13-16, 2026
In this training course, participants will learn how to design and customize reports, including connecting to custom data sources, creating custom formulas, and accepting user input through parameters.
Register now
Records and Mobile Certification Orientation Meeting
July 17, 2026
The ACP Level 1 Certification validates the skills and expertise of experienced Civic Platform Administrators and Accela Implementation Partners who are ready to demonstrate real‑world configuration and administration proficiency.
Register now
Civic Platform User Experience Administration Certification Orientation Meeting
July 17, 2026
The ACP Level 1 Certification validates the skills and expertise of experienced Civic Platform Administrators and Accela Implementation Partners who are ready to demonstrate real‑world configuration and administration proficiency.
Register now
GIS Administration Certification Orientation Meeting
July 24, 2026
The ACP Level 1 Certification validates the skills and expertise of experienced Civic Platform Administrators and Accela Implementation Partners who are ready to demonstrate real‑world configuration and administration proficiency.
Register now
Citizen Access Administration Certification Orientation Meeting
July 31, 2026
The ACP Level 1 Certification validates the skills and expertise of experienced Civic Platform Administrators and Accela Implementation Partners who are ready to demonstrate real‑world configuration and administration proficiency.
Register now
Ad Hoc Reports Certification Orientation Meeting
July 31, 2026
The ACP Level 1 Certification validates the skills and expertise of experienced Civic Platform Administrators and Accela Implementation Partners who are ready to demonstrate real‑world configuration and administration proficiency.
Register now
