SaaS Archives - Accela

Tag Archives: SaaS

How SaaS Opens Doors for Innovative Staffing and Leadership

Jason Shueh
Learn How the Cloud and SaaS Can Enhance State and City Recruitment Efforts Hiring top IT talent has always been the bane of government and today it is even harder as technologies evolve, budgets shrink and a wave of baby boomers finish their careers. The AARP estimates there are approximately 10,000 baby boomers turning 65, retirement age, every single day — a trend projected to go past 2030. In state and local IT departments the exodus has resulted in a loss of expertise that has become difficult and costly to replicate. Technical skillsets needed to maintain older systems are vanishing, with new staff unwilling or… Continue reading

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Bernalillo County, New Mexico, Upgrades from Kiva to Accela Civic Platform

Accela
County Reduces time to Certificate of Occupancy with Concurrent Electronic Plan Review Across Departments Bernalillo County, New Mexico, has a longstanding commitment to improving transparency and citizen engagement. In 1998, the County introduced Kiva to provide an enterprise computer system tool for land, permitting and request for service (RFS) information to its citizens. In 2004, KivaNet was introduced online. Rene Sedillo, Planning and Development Technology Manager with Bernalillo County, was on the team that originally selected and implemented Kiva. He and a business analyst were responsible for managing the system, including setting up all workflows, processes and record types. While the solution met Bernalillo County’s… Continue reading

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6 Ways to Prioritize Your Legacy Modernization

Jason Shueh
legacy modernization
Things to Consider When Weighing What Systems to Revamp or Refurbish Unreadable data, lethargic load times, unmanageable maintenance, unsupported software, high security risks and shoddy service. These are just a few symptoms that plague governments as they struggle to modernize their antiquated systems.The difficulties act as both a constraint and catalyst, fueling an industry push for contemporary technologies found in the cloud and Software-as-a-Service solutions. Evidence of this wave of IT revitalization can be found in a survey conducted by the National Association fo State Chief Information Officers (NASCIO). Since 2013, NASCIO has reported that state CIOs have consistently ranked cloud services, cybersecurity, and IT… Continue reading

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Reshaping Image and Credibility through Modernization

Jason Shueh
Executive Chairman of Accela Mark Jung talks about the new era of engaged customer service and how governments can seize the moment Mark Jung is the executive chairman of Accela. He has advised the company on strategic initiatives and operations since 2015 and has served as Accela’s executive chairman since 2016. Speaking about the new challenges of changing customer expectations, Jung speaks about how governments can leverage this moment to improve services, save resources and shape perception within the communities they serve. He also shares his thoughts on how governments can adapt to emerging industries such as cannabis, the short-term rentals and how governments can… Continue reading

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Two Planning and Building Applications Aim to Accelerate City Housing through Data, Mobile Apps and Analytics

Jason Shueh
Two new planning and building apps reduce overhead and maintenance costs, offering out-of-the-box tools   To accommodate the heightened demand for housing, cities have employed a number of mechanisms, from policies that promote affordable housing and rent control, to economic development programs that seed new construction and support first time home buyers. Yet no matter the city or its preferred housing strategy, a common challenge faced by all cities is having enough capacity to process the many transactions required to build or modify their residential properties. For this, and other planning and building tasks, Accela introduces two simple, yet sophisticated, solutions: the Accela Civic Application… Continue reading

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Three Ways the Cloud Helps Communities Grow and Thrive

Kimberly Nelson and Troy Coggiola
This is a guest post by Kimberly Nelson, Executive Director of the U.S. Public Sector’s State and Local Government Solutions, Microsoft Corporation and Troy Coggiola, Chief Product Officer, Accela. It was originally published by the National League of Cities blog, CitiesSpeak.  Government agencies strive to improve the quality of life for their citizens, ensuring equitable access to services and desired businesses, smart community development and overall public health and safety. According to a 2018 survey conducted by Bain Research, by 2022, 78 percent of government entities will be predominantly buying software-as-a-service (SaaS) to focus their resources on activities that more directly serve their citizens. Cloud hosted solutions… Continue reading

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SaaS Means Security

Srini Kakkera
SaaS Means Security Software as a Service (SaaS) solutions are touted for their affordability, their propensity to modernize and their adaptability to scale services quickly throughout an enterprise. Yet a virtue that’s often overlooked is the power of SaaS to safeguard critical systems and data. In government this is especially true. City and state IT systems often fall into the crosshairs of hackers, and with tight budgets and limited staff, cybersecurity efforts can be daunting for agencies. This is one reason why many state chief information officers are migrating their services into SaaS services, like Accela’s Civic Platform. The National Association of State Chief Information… Continue reading

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Should You Be Moving to the Cloud?

Jeff Stiles
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We’re only one month into 2014 and we’re already seeing significant momentum around cloud delivery, specifically as it ties to cloud use by government agencies of all sizes. For Accela, this means helping these agencies realize the opportunity to reduce costs, improve service levels and engage with citizens. And we’re not alone. The Center for Digital Government recently published an issue brief talking about why it is time to move to the cloud. The idea of outsourcing is not new. Government agencies have been outsourcing for decades. However, this latest push toward outsourcing (also known as Cloud Computing) appears to be driven not only by… Continue reading

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