COVID-19 Response Solutions

Accela technology can help governments during the COVID-19 crisis by allowing business to take place online, without breaking any shelter-in-place directives for residents or staff. Online services enable construction projects, inspections and applications to keep moving forward, and ensures critical public safety activities continue.

If you are an existing Accela customer, you already have technology implemented that can help provide critical services during this event. Each of our Accela Civic Applications can be leveraged to protect and service residents and businesses. From Planning, Building, Environmental Health and more, view detailed information on how each of our solutions are positioned to help.

Already an existing customer? Learn how your solution can be further leveraged for COVID-19.

Business Re-Opening Management
On-demand Webinar
Homelessness remains a problem in many cities and these individuals are especially vulnerable to COVID-19. When citizens are not able to isolate at home, they may find alternatives such as vacant homes or buildings which can be a public safety concern. Accela can help agencies with mobile solutions to collect occupancy information in the field and provide the ability for citizens to report vacant structures which become occupied. LENGTH 30:00

Unauthorized Occupancy | Accela COVID-19 Response Solutions
On-demand webinar
Homelessness remains a problem in many cities and these individuals are especially vulnerable to COVID-19. When citizens are not able to isolate at home, they may find alternatives such as vacant homes or buildings which can be a public safety concern. Accela can help agencies with mobile solutions to collect occupancy information in the field and provide the ability for citizens to report vacant structures which become occupied. LENGTH 30:00

Non-Essential Business Enforcement | Accela COVID-19 Response Solutions
On-demand webinar
The spread of COVID-19 has required governments to quickly identify what constitutes a business as “essential” and able to stay open and operating during the pandemic.Accela’s solution can help guide communities through this process by providing an online resource for citizens to file complaints about non-essential business that may be open and not complying with the latest mandates. The solution can also help agency staff capture data on potential violators and follow-up on a citizen report in a timely manner. LENGTH 30:00

Citizen Hub and Employee Hub | Accela COVID-19 Response Solutions
On-demand webinar
Parents who work in health, safety, and essential services need childcare for their families. Accela can help agencies review, approve, and manage temporary licenses for childcare facilities and providers during the pandemic. LENGTH 60:00

Volunteer Management | Accela COVID-19 Response Solutions
On-demand webinar
Accela can help agencies certify or re-certify medical professionals, and manage the screening, availability and scheduling of volunteers during the COVID-19 crisis. LENGTH 30:00

Temporary Child Care Facilities | Accela COVID-19 Response Solutions
On-demand webinar
Parents who work in health, safety, and essential services need childcare for their families. Accela can help agencies review, approve, and manage temporary licenses for childcare facilities and providers during the pandemic. LENGTH 30:00

Virtual Inspections | Accela COVID-19 Response Solutions
On-demand webinar
Construction projects requiring inspections can utilize “virtual inspections” through Citizen Access so no in-person visits or contact in the field is needed. LENGTH 30:00

Online Citizen Services | Accela COVID-19 Response Solutions
On-demand webinar
Quickly set up critical online services such as request for inspection, payment of fees, and online alerts to reduce and eliminate the need for office visits. LENGTH 30:00

• A Message from Accela CEO to Customers
• Questions and Answers About Accela’s COVID-19 Response
• How Accela Customers Are Protecting Communities in Response to COVID-19
• Accela COVID-19 Response Solutions Overview
• COVID-19 – What Mayors Need to Know
  (The United States Conference of Mayors)
• Coronavirus Response Resources for Local Leaders
  (National League of Cities)
• A Resource Guide to Coronavirus for Government Leaders
  (Government Technology)