Coastal California City to Streamline Services, Increase Transparency with Citizens
Accela, the leading provider of cloud-based productivity and civic engagement solutions for government, today announced that the City of Santa Barbara, CA, has selected Accela Land Management on the Accela Civic Platform to help the City streamline planning and zoning, permitting and inspection, and code enforcement functions. By implementing Accela’s solution, Santa Barbara will improve efficiency and accelerate productivity across multiple departments and provide a single point of entry, making the experience seamless for citizens.
“The Accela Civic Platform provides the foundation for creating a two-way flow of data and transparency that makes better government-citizen engagement possible,” explained Maury Blackman, President and CEO of Accela. “By selecting the Accela Civic Platform, Santa Barbara will soon be able to offer both staff and citizens mobile, 24/7 access to the information and services they need—both in and out of the office. Accela’s robust and scalable solution will provide the beautiful city of Santa Barbara a way to deliver time and cost savings for all.”
Santa Barbara, a current Accela Right of Way Management customer, will implement Accela Land Management, Accela Citizen Access, GIS and Mobility on the Civic Platform. Once implemented, the software will facilitate better communication and coordination between agency staff and citizens, offering anytime, anywhere access to online services for submitting plans, permitting applications, fee payment, scheduling inspections and making inquiries or complaints. Staff will be able to directly manage cases and results for inspections and investigations using mobile devices, and easy document review and sharing from the field.