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Ride-along with the Fort Worth Stormwater Management Division’s Field Operations Work Crew

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While in Fort Worth, Texas, for the inaugural Accela Asset Management User Group (AAMUG) meeting last month, the Fort Worth Stormwater Management Division invited several Accela employees to participate in a ride-along with their Field Operations work crews. As an Accela Product Manager, I was looking forward to observing how a work crew uses Accela Mobile Office to document work performed in the field and create new work orders, as needed, without returning to the office. I was prepared to observe a totally automated and paperless process, leveraging technology as an alternative to common “old school” techniques. Part of the City’s Transportation and Public Works Department, the Stormwater Management Division implemented Accela Asset Management with Accela Mobile Office last year for work order management and to document infrastructure asset condition assessments. Among the Division’s primary objectives were to realize time savings and provide a better method of documenting work on...
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