The Mobile Citizen: Reach Them Where They Are (Part 1 of 4)There's a shift happening in how we get information, use services and communicate with others. It's a mobile…Read more
The Mobile Citizen: Winter Storm Jonas, Philly 311 and a New Form of Customer Service (Part 4 of 4)This is the fourth post in a series on "The Mobile Citizen," a look at how the Civic…Read more
Civicist Guest Blog: What CitiStat Staffers Should Know about Open DataThe below is a reprint of my guest post on the Civicist blog earlier this year. You can…Read more
Community-Building for Better CitiesWhat happens when you gather local officials, city staff, entrepreneurs, designers, developers, journalists and citizens in a room…Read more
Offering Complimentary Use of Our Hurricane Damage Assessment SolutionIn response to the recent hurricanes in Eastern Texas and Florida, Accela is offering every impacted jurisdiction free…Read more
What it Means to Serve NEHA as a Technical AdvisorI received an exciting email last week from David Riggs, NEHA President, reappointing me as NEHA’s Technology and…Read more