An Update on Accela’s Team in Amman
Special thanks to Mrs. Ruba Khattab - Accela Services Operations Manager, Ms. Odiel Allaf - Accela Services Operations,…
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Evanston 311: City Celebrates Five-Year Anniversary of Its Successful 311 Call Center
This post is part of our weeklong celebration of 311 Day on March 11th. Use the hashtag #Getthe311…
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Featured Customer: El Paso, Texas, Speeds Service and Centralizes Information across Multiple Departments
There are so many powerful examples of local governments across the nation improving internal efficiencies while enhancing the…
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Registration Is Now Open for Accela Engage 2016!
I’m excited to announce that registration is now open for Accela Engage 2016, the civic tech conference that…
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The Mobile Citizen: Reach Them Where They Are (Part 1 of 4)
There's a shift happening in how we get information, use services and communicate with others. It's a mobile…
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The Mobile Citizen: Winter Storm Jonas, Philly 311 and a New Form of Customer Service (Part 4 of 4)
This is the fourth post in a series on "The Mobile Citizen," a look at how the Civic…
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