The new year brings fresh momentum for government innovation, and we’re kicking things off with exciting announcements that will shape how you serve your communities in 2026.
From an inside look at our approach to AI to Accelarate returning this fall, January sets the stage for a year of transformation. Plus, hear how Citrus County and San Diego are transforming their operations—and how you can too.
Accela News & Announcements
AI and the Future of the Civic Platform
Join us for an inside look at our approach to AI, our guiding principles, and our roadmap, plus a live demo showing why an end-to-end platform is essential for applying AI effectively in government.
Empowering Communities: The Rapid Rise of Accela’s New Public Portal
While traditional systems like Accela Citizen Access (ACA) laid the foundation, the new Accela Public Portal represents a shift toward simplicity, accessibility, and agency autonomy.
From 90 Days to Next-Level Service: Citrus County’s Customer-Centric Permitting Transformation
In the latest episode of Civic Innovators, Noam Reininger and Joe Morris sit down with Eric Landon, Growth Management Director for Citrus County, Florida, to unpack how Citrus County transformed their permitting operation into a customer-centric model that launched with barely a complaint.
Accelarate 2026: Where Government Innovation Comes to Life
Accelarate is returning in fall 2026! Forward-thinking agencies will come together to share ideas, explore solutions, and discover new ways to improve services for their communities.
Events
Whether you’re an administrator, developer, business analyst, inspector, partner, or anything in between, we have training events available to help you do your job faster, better, and more confidently.
February Civic Platform Records and Mobile Administration
February 10, 2026
This course is designed to equip you with the skills and knowledge required to build and maintain all facets of record type configuration within the Civic Platform.
Register here
February Civic Platform User Experience Administration
February 17, 2026
The primary objective of this course is to equip you with the knowledge and skills required to configure and maintain Citizen Access for your agency.
Register here
February Crystal Reports
February 17, 2026
You will receive instruction in designing reports, connecting to custom data, creating custom formulas, and accepting user input through parameters.
Register here
February EMSE Scripting Level 2
February 17, 2026
This course delves deeper into the complexities of EMSE scripting, providing you with the advanced skills and knowledge required to develop complex scripts, debug script problems and exceptions, and develop custom script functions.
Register here
We’re adding new certifications and dates regularly, so visit our online courses to find more training opportunities or contact your Accela partner representative.
