Santa Clara County extends adoption of technology to further engage with residents
SAN RAMON, Calif. – March 31, 2017 – Accela, the leading provider of cloud-based productivity and civic engagement solutions for government, today announced that Santa Clara County, California has selected the Accela Civic Platform to improve access to county services and enhance workflow. Santa Clara County approved the more than $1.3 million tech initiative making it the latest California jurisdiction to embrace the power of technology designed specifically for its unique government agencies. With 95 percent of the State’s counties now customers, Accela is connecting more California citizens to their governments than ever before.
“Citizens across the country are increasingly demanding better services from their governments, and California is an excellent example of local municipalities taking action by leveraging modern civic technology,” said Ed Daihl, Chief Executive Officer of Accela. “Accela is at the forefront of this movement with 55 of California’s 58 counties powered by one or more of our solutions. From 3-1-1 mobile apps in Carlsbad, to online legislative meeting minutes in Port of Hueneme, to recreational cannabis licensing for the State, Accela is continuously extending its reach across California and solidifying our mission to bridge the gap between governments and the citizens they serve.”
Accela will implement and support the Accela Civic Platform’s core functions for the County designed to make it easier to complete permits and inspections, improve service delivery and facilitate two-way communication to simplify community engagement. In addition to the County’s newly adopted services, they will continue to leverage Environmental Health and Legislative Management to improve data management for their environmental health departments and easily manage public meetings.
“We chose Accela Civic Platform because it was the best option for simplifying the permit process from the customer’s point of view, while increasing back-office efficiency. We also had an eye to the future horizontal integration across Departments, and vertical integration to our decision-making bodies,” said Kirk Girard, Director of Planning and Development with Santa Clara County.