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Product Resources
PDF icon Land Management Overview
PDF icon Contractor Central Mobile App Overview


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Case Studies
  "The main goal is to make government easier to do business within the State of Michigan by streamlining processes across multiple departments and providing a single point of entry, making the experience seamless for
our citizens.”

Shelly Edgerton,
LARA Deputy Director and Chief Data Systems Officer 

Read full case study ›

 

 

Land Management

Maximize efficiency and more effectively manage land use activities

Paper pile-up and time-intensive processes make it challenging to be efficient. 

Accela Land Management supports your economic development policies and goals to help your community thrive. Our cloud-based planning, permitting, inspection and code enforcement solutions automate, track and manage land use activities to help streamline your business processes from office to field. By automating permit requests and reviews, plan reviews, inspections, fee collections and permit issuance, you can improve customer service and provide residents with easier access to the services and information they need.

Planning

Upload plans and documentation and track reviews in real-time.

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Code Enforcement

Create and manage cases in the field.

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Permitting and Inspections

Decrease building permit turnaround times, and enable citizens to track updates online.

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Data Insights

Gain actionable insights on properties and neighborhoods. Learn More ›

BENEFITS

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Build your community faster

Provide citizens and developers with convenient 24/7 online access to submit, track, schedule and coordinate activities, and help get businesses to Certificate of Occupancy faster.

Reduce review time and waste

Share plans simultaneously across departments and with citizens, and go green using electronic document review.

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Provide better customer service

Reduce in-person visits and phone calls by offering services to citizens, businesses, and developers through an online portal, interactive voice response (IVR) and mobile apps.

Increase staff productivity

Improve staff productivity in and out of the office with automated workflows, mobile apps and data visualization tools.

FEATURES

Central database

Agency staff can access data entered by public users, verify activities, check permit status and obtain complete parcel information from a centralized database.

Report Upwards and Outwards

Publish relevant, up-to-the-minute data—such as number of active licenses or applications, or a map of establishments—automatically for media, public and department stakeholders to access, reducing workload for office staff.

Mapping for everyone

Make permitting, code enforcement, and planning data easy to understand through interactive maps and visualizations. Utilize mapping features without needing a GIS specialist.

Modern user experience

Our user interface provides a modern and intuitive experience for both agency staff and citizens.

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Featured Solution Sheets

GIS

GIS provides a geographic view of land use, zoning and infrastructure information associated with parcels, permits, inspections, code cases, and more.

Download ›

Citizen Access

Citizen portal to city services moves counter services online.

Download ›

IVR

Interactive Voice Response integrates to provide inspection, permit, license and other capabilities via phone.

Download ›

SUCCESS STORIES

Used in a community like yours
El Paso, TX
El Paso Building Department Improves Customer Service on the Accela Civic Platform
Nogales, AZ
Nogales, Arizona uses the Accela Civic Platform
View All Success Stories

Apps for the land management lifecycle

Inspector

Permitting / Code Enforcement

Accela Inspector provides permitting, licensing and code-enforcement professionals with the functionality to perform an onsite inspection or investigation using their smartphone or tablet. Inspector connects mobile workers to their back-office accounts, enabling them to work from
their desk or vehicle, or onsite using their preferred device.

Learn More | Download Brochure
Code Officer

Code Enforcement

Accela Code Officer allows Code Enforcement Officers to work more efficiently in the field with their phone or tablet. Create cases and view them on a map, search for cases and inspections to add to a list, or saved search.

Learn More | Download Brochure
Contractor Central

Permitting

Contractor Central allows contractors to bring their work to the jobsite while easily requesting, tracking and scheduling inspections, connecting with inspectors and citizens and communicating with team members.

Learn More | Download Brochure
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RESOURCES

Whitepaper
Whitepaper

Making your community thrive
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Report
Report

From Planning to Permits, Zoning to Compliance
Read Now

Issue Brief
Issue Brief

Why government agencies should make the move to the cloud
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Issue Brief
Issue Brief

Relying on regionalism
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QUESTIONS?

Contact us for more information

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