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We Exist to Serve Governments, in Good Times and Crisis

Gary Kovacs
covid
Responding with COVID-19 SolutionsOver the last month, we heard from customers about some of the most critical challenges they need to solve –and solve fast– to keep operations running and citizens safe and healthy during the aggressively growing crisis. In response, Accela’s product experts developed a suite of Accela COVID-19 Response Solutions. The cloud-based solutions are designed to help all governments (not just our customers) navigate new modes of business operation during “shelter-in-place” and “social distancing” mandates, enable newly remote staff members to work effectively from home, and ensure that critical government services continue to run digitally.Covering the Virtual Basics FirstThrough our discussions with customers, we identified the two biggest ways Accela can help agencies right now: help enable a remote workforce to continue providing citizen services digitally,… Continue reading
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How Accela Customers Are Protecting Their Communities in Response to COVID-19

Accela
Now more than ever, governments are facing enormous challenges in maintaining the health and wellbeing of communities across the globe. Here is a glimpse into some of the innovative ways Accela customers are responding to COVID-19. We have been inspired by the innovation and nimbleness of our customers nationwide as we navigate the new reality of the global coronavirus (COVID-19) pandemic, and want to share some of the ways they are leveraging digital tools to protect their communities during this crisis – from ensuring government services remain available online to offering work-from-home methods in an effort to mitigate interpersonal public health risks. Grass Valley, Nevada County In response to the spread of COVID-19,… Continue reading
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How Connected Government Can Deliver on Modern Digital Transformation

Accela
This piece is cross-posted from the Code for America blog. A Q&A with Accela CTO Renato Mascardo and Code for America CTO Lou Moore on the importance of cultivating partnerships between government and technologists to improve citizen service delivery Every government organization knows that digital transformation is inevitable. But what does it look like, and how can it be achieved successfully and efficiently? As government digitization evolves, it is critical for agencies and technologists to work together to leverage open data as they continue to tackle some of today’s biggest challenges and enhance the modern relationship between citizens and government. Renato Mascardo is responsible for managing the Accela’s engineering,… Continue reading
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Tiny Homes and the Permitting Challenge: Are Governments Ready?

Accela
tiny-home
This is the second article in a 3-part “Trends in Permitting” series authored by Accela’s Building and Planning solution team. “They’re everywhere across the nation, and a lot of municipalities are trying and wanting to do tiny houses. But cities don’t know what the heck to do with these things.” — Robin Butler, CEO of the National Organization of Alternative Housing From millennials looking to own their first home in high-priced urban centers, to empty-nesters and retirees seeking financial freedom and independence, interest in tiny homes has grown steadily in the past few years. And though it’s estimated that there are now more than 10,000 tiny homes across the U.S.,… Continue reading
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It’s Your Time to Shine: Accela Offers Nine Spots for the NEHA 2020 Annual Educational Conference

Accela
Application opens today! On July 13, 2020, the National Environmental Health Association (NEHA) kicks off its annual educational conference (AEC) in New York City. For three days, environmental health professionals will attend sessions on topics such as climate change, data and technology, food safety, emergency preparedness and response, and more. NEHA is a leader in advancing the environmental health practice in the U.S. and internationally, and the AEC is a great opportunity to meet with and learn from like-minded experts in the field. As a long-time NEHA partner and sponsor, Accela Environmental Health always looks forward to attending the AEC, and every year we bring a few EH professionals with us!… Continue reading
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5G and the Small Cell Permitting Challenge: Are Governments Ready?

Jason Christensen
5g-network
This is the first article in a 3-part “Trends in Permitting” series authored by Accela’s Building and Planning solution team. America has traditionally led the way in mobility. The cell phone, smartphones, the app store, and modern 4G networks were deployed here first, and the U.S. wireless sector continues to drive our economy, power innovation across industries, and help create safer communities. Now, the race to implement 5G has gone global and countries like China, South Korea, and Japan are doing all they can to win. Considering the economic and technological advantages of 5G, the stakes for leadership are high — and local government agencies are feeling the pressure to fast-track permitting and implementations…. Continue reading
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Moving to the Cloud is a Relationship, Not a Transaction

Accela
Ted is staring out the window of City Hall, thinking, “This is a huge commitment, it feels like it’s forever. Can I really trust this person with everything that matters the most to me? What could go wrong? How can I keep from getting hurt? There is so much at stake!” Ted is not deciding whether he’s going to propose to his girlfriend. Ted is trying to decide if he’s going to transition his agency workflows to the cloud. The idea feels like an enormous, scary undertaking. He’s seen headlines of data breaches from private companies — almost every day there seems to be another cyberattack exposing sensitive data and compromising huge numbers of people’s privacy…. Continue reading
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How Local and State Governments Can Close Revenue Gaps in 2020

Accela
city-hall
This was originally published by the National League of Cities. It’s been called a billion-dollar prize – the gap between available revenue opportunities and the ability of local, state and federal government agencies to turn those potential revenue opportunities into reality. It’s a challenge that many municipalities face. Research from McKinsey estimates that close to 20 percent of government revenues worldwide – or $309 billion in the U.S. – are lost each year, either in uncollected agency fees or due to outbound payment issues. Compounding the current problem of unrealized revenue are new business models driven by technological, economic and social forces. In addition to financial services such as peer-to-peer lending and crowdfunding,… Continue reading
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Three Keys to Transforming Alcoholic Beverage Licensing

David Maxwell
alcohol-licensing
The holiday season is nearly upon us, ensuring a packed schedule full of family, friends and work gatherings. It requires a lot of behind-the-scenes effort to pull off a successful holiday party. With alcohol included in many holiday gatherings a critical, behind-the scenes effort is the regulation and licensing of the businesses that serve and sell alcoholic beverages. Alcoholic beverage control departments protect public safety while facilitating key economic interests such as dining, entertainment and tourism. Despite the vital role ABC departments play, too often the tools and technology used to administer liquor licenses lag behind the times, leading to delays in issuing licenses, less than optimal workflows and a poor citizen experience…. Continue reading
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