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Transformation, Technology, and Trust in a Reimagined Government, Part 1

Accela
At the recent Govern the Future Academy by Accela, we had the opportunity to participate in a roundtable panel discussion on digital transformation and innovation in government services with some of the leading voices in govtech. Our partners from Esri, KPMG and Microsoft joined Accela COO Tom Nieto and moderator Dustin Haisler for a wide-ranging discussion on transformation, technology, and trust as we work through the current pandemic and eventual reopening, and assess governments’ ability to respond and innovate. The discussion lasted 45 minutes and covered topics ranging from myths around digital transformation to the role of trust in government. For the sake of clarity and length,… Continue reading
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We’re Taking Accelarate 2020 Virtual and Welcoming All Govtech Leaders

Heidi Lorenzen
Heidi Lorenzen
accelarate-2020-landingpage-corp22
  The year 2020 is nothing if not an opportunity for companies to think, innovate and deliver products and services differently. Accela has been reimagining how we can connect the influencers and doers in our industry with the needed technology solutions and partnerships that have the ability to buoy our communities, address citizen demands and position governments as leaders in creating the change and guidance we need. For the last several years, our annual industry-leading conference and training event, Accelarate, has served as a hub for our customers and partners to connect in meaningful ways with Accela leadership and product experts. Accelarate 2020 will be no different in that regard,… Continue reading
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Introducing a Framework for Reopening Government Departments

Darryl Booth
Darryl Booth
The following blog was originally posted on the National League of Cities’ CitiesSpeak blog.   Countless written guides exist for re-opening a restaurant, furniture store, salon or gym. These guides are essential aids to the businesspeople who might not otherwise know how to prevent COVID-19 spread. We want these businesses open – albeit safely – to refuel our local economies. However, there is very little guidance offered to local and state government departments on how to navigate the process of reopening the business of government, many with inspectors in the field and traditional public lobbies and counters for asking questions, making payments, and settling important business interactively…. Continue reading
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The Future Has Arrived Ahead of Schedule for Digital Transformation in Government

Heidi Lorenzen
Heidi Lorenzen
For many government agencies, the challenges of COVID-19 have cast a harsh spotlight on their abilities to adapt quickly and deliver digital, socially-distanced services during times of less-than-normal working conditions. The pandemic is not only driving a reimagining of government services and what it means to be a government employee, it is also providing a glimpse of the future many of us thought was much farther off. While government agencies have been adjusting to the soaring expectations of today’s always-on, connected consumers for several years, the past few months have shown how quickly citizen expectations can change for government agencies, and the impact digital technologies can have on an agency’s ability to meet increasing demands…. Continue reading
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Fire Prevention and Safety in 2020 and Beyond: Balancing Regulation and Rapid Response 

Jonathon Knight
Jonathon Knight
3 firemen looking at an ipad
If you were to ask fire chiefs across the country about their jobs, they might describe their responsibilities as the ultimate balancing act: Coordinating a range of public safety responsibilities including licensing and permitting, fire prevention, and fire prevention education. Managing growing regulatory burdens, while dealing with emergency response events quickly and efficiently. Working with outdated technology and systems that don’t provide them the data when and where they need it, while requiring usage of manually-intensive or paper-based processes. That’s why modern fire departments increasingly are turning to technology solutions that are easy to deploy, use and maintain to streamline their most time-consuming tasks.    … Continue reading
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How Accela Helps Drive Building Safety and Disaster Preparedness For Better Resiliency

Accela
Each May, International Building Safety Month offers government officials and developers a chance to turn their shared attention to matters of safety. Brainchild of the International Code Council (ICC), the public-awareness campaign aims to reinforce the need for modern building codes to create safe and sustainable structures. It also highlights the need for modernized tools to help regulators prepare for and respond to a range of potential safety issues. For more than two decades, Accela’s solutions have directly spoken to these needs and continue to deliver the features and capabilities governments demand today. Building tools facilitate safe construction by helping agencies optimize their planning and permitting functions by reducing the time it takes to review and issue permits,… Continue reading
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Building Capacity for a Remote Environmental Health Workforce

Darryl Booth
Darryl Booth
woman working from home on laptop with a mask
The below article by Accela’s Darryl Booth was first published in the June issue of the Journal of Environmental Health and is being re-posted here with their approval.     As of this writing (April 2020), public health is marshalling its response to the coronavirus disease 2019 (COVID-19) pandemic. The sobering statistics that are available today will be outdated within hours. Suffice it to say that, upon the June 2020 publication of this column, our collective understanding of the pandemic, the response, the efficacy of the response, and the new normal will be better known. At every stage of understanding, however, our primary and enduring wish is that our families,… Continue reading
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How Manatee County Processes an Unprecedented Amount of Permits and Supports Work-From-Home Seamlessly During COVID-19

Brian Wick
Brian Wick
Manatee Florida downtown
In early 2018, officials in Manatee County, Florida transformed its property inspection processes with the help of Accela’s planning and permitting solutions to automate and streamline over 3,500 inspections a week. That investment has paid off in unexpected ways lately, as the county has ramped up to confront the current global health crisis that has now infiltrated its communities.     At 741 square miles and home to approximately 400,000 citizens, the county had been experiencing vigorous building and development activity, with the sheer volume of property inspections and citizen requests straining the capacity of its old manual processes. Local leaders adapted to the increased workload by leveraging Accela to reduce paper processes,… Continue reading
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Actionable Insights Feed Civic Transformation

Judy Steele
cannabis grower with computer
This is the third and final issue of a three-part blog series reflecting on the findings from recent regulatory cannabis program audits (respectfully anonymized in our discussion below) to infer their long-term management and scalability needs. Previous posts, on Digitalization and Security and Enabling Civic Partnership are available now. As a new and controversial regulatory program, many Councils, Boards and Legislatures have had one specific mandate for their Cannabis programs: that regulation be responsive and adaptive. As the industry, public consumption, and local, state and national policies evolve, regulatory programs’ purposes and priorities often need to be revisited. This requires information on program performance, industry needs,… Continue reading
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Local Governments Embody Digital Leadership In Their COVID-19 Response

Jonathon Knight
Jonathon Knight
woman with computer and mask covid-19
The COVID-19 outbreak has dealt a shock to the local governments responsible for managing their community’s response. But if a silver lining were possible in all this, it is certainly how individuals, organizations, and companies have risen to the moment and rallied around innovative solutions, technologies, and partnerships to address some of our most pressing civic challenges. At Accela, our teams have aligned even more closely with our agency customers worldwide as we navigate this new reality. Whether it is using our tools to conduct business online, provide mobile or video inspection capabilities for field workers, or enable a remote workforce, agencies continue to impress with their ability to go the extra mile to keep their communities safe…. Continue reading

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