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Better government through civic engagement

Accelarate Heads to Denver in 2019

Accela
https://youtu.be/n1NxqjCde2AIn 2019 Accelarate, Accela’s customer conference, is moving to the Mile High City. Colorado Gov. John Hickenlooper has rolled out the red carpet for the government innovators, influencers and change makers that will meet in Denver for a week of talks, training, panel sessions and networking opportunities.As a pioneer in digital innovation, Denver and the state of Colorado are known for their efforts to modernize services through smart city technologies like open data, smart infrastructure, autonomous vehicles and have one of the best cybersecurity programs in the country. Denver is also a pioneer in emerging markets like cannabis, where it used Accela’s Civic Solution for Cannabis… Continue reading

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Accela 2018 Trendsetter Awards Honor Government Innovators

Accela
State and Local Agencies Showcase Digital Innovation Initiatives at the Accelarate Trendsetter Awards Accela Chief Product Officer Jonathan “J.K.” Knight announces the 2018 Trendsetter award winners on Oct. 12. (Jolie Loren) After three days of keynote talks, breakout sessions, panels, product demos and networking, officials in government technology space closed Accelarate, Accela’s customer conference, by honoring agencies and individuals that had made an impact in their communities. On Friday, Accela’s Chief Product Officer Jonathan “J.K.” Knight announced the winners of this year’s Trendsetter Awards at the Atlanta CNN Center. Awardees represented a divers mix of cities and counties from across the U.S. Each distinguishing themselves… Continue reading

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Accelarate Day 2: Government Innovator Aneesh Chopra Calls for ‘Open Innovation’

Jason Shueh
The Former U.S. Chief Technology Officer Urges Governments to Innovate with Each Other and the Private Sector The former U.S. Chief Technology Officer and President of CareJourney Aneesh Chopra speaks at Accelarate’s morning keynote on Oct. 11 at the CNN Convention Center. (Jason Shueh) Open innovation will become the next major catalyst to modernize government. That was the message of Aneesh Chopra Thursday as he spoke at day two of Accelarate 2018, an industry conference for Accela customers and partners. The former U.S. chief technology officer, and current president of the open data medical care company CareJourney, said for governments to be effective in the… Continue reading

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Accelarate Day 3: Study Finds Emerging Regulations Will Redefine Permitting, Inspections and Oversight

Adam Stone
Leaders See Incoming Regulations to Have Sweeping Impacts Across Government Services Dustin Haisler, e.Republic’s Chief Innovation Officer, reveals key findings in emerging regulation research at Accelarate 2018. In the face of a rapidly-changing regulatory landscape, government leaders will need to team up with technology providers in order to increase communication and cooperation across a range of operational areas, new research shows. These are among the findings that were unveiled at the Accelarate 2018 conference, on Oct. 12, in Atlanta, Georgia. The findings were presented by Dustin Haisler, e.Republic’s chief innovation officer and are part of a new study conducted by e.Republic’s Center for Digital Government, and underwritten… Continue reading

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Spotlighting Smart City Advances, Atlanta’s Chief Resilience Officer Opens Accelarate 2018

Jason Shueh
The City’s Chief Resilience Officer Amol Naik Highlights New Efforts to Improve Equity Through Digital Innovation Atlanta’s Chief Resilience Officer Amol Naik opens Accelarate 2018 at the CNN Center. (Jason Shueh) Opening Accelarate 2018, Accela’s customer conference, Atlanta’s Chief Resilience Officer Amol Naik met with government attendees Wednesday to underscore the city’s growing commitment to smart city innovation as it plans its future services.Through Smart Atlanta (Smart ATL), the city’s pilot program for smart city investments, and technologies like Accela’s Civic Solution for Building Naik said the city has already set a foundation for smart city growth, however more is expected. This movement he said will… Continue reading
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How SaaS Opens Doors for Innovative Staffing and Leadership

Jason Shueh
Learn How the Cloud and SaaS Can Enhance State and City Recruitment Efforts Hiring top IT talent has always been the bane of government and today it is even harder as technologies evolve, budgets shrink and a wave of baby boomers finish their careers. The AARP estimates there are approximately 10,000 baby boomers turning 65, retirement age, every single day — a trend projected to go past 2030. In state and local IT departments the exodus has resulted in a loss of expertise that has become difficult and costly to replicate. Technical skillsets needed to maintain older systems are vanishing, with new staff unwilling or… Continue reading

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Bernalillo County, New Mexico, Upgrades from Kiva to Accela Civic Platform

Accela
County Reduces time to Certificate of Occupancy with Concurrent Electronic Plan Review Across Departments Bernalillo County, New Mexico, has a longstanding commitment to improving transparency and citizen engagement. In 1998, the County introduced Kiva to provide an enterprise computer system tool for land, permitting and request for service (RFS) information to its citizens. In 2004, KivaNet was introduced online. Rene Sedillo, Planning and Development Technology Manager with Bernalillo County, was on the team that originally selected and implemented Kiva. He and a business analyst were responsible for managing the system, including setting up all workflows, processes and record types. While the solution met Bernalillo County’s… Continue reading

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Gov Survey Shows Big Gains to Come from Mobile

Accela
Research Indicates Strong Support for Mobile Tech, Yet Slow Uptake Across Services Governments can leverage the pervasive use of smart phones by residents and for staff in the field, such as with the recently unveiled iPhone XR shown above. (Apple) State and local government agree, mobile technology contributes directly to organizational efficiency. However, many agencies are still in the early stages of adoption and are working to understand the full spectrum of options. To find out more about the mobile technology adoption progress of these agencies, Accela partnered with the Government Business Council (GBC) to poll a random sample of 139 government decision makers in… Continue reading
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Short-Term Rentals: Modern Tech Solutions for Hassle-Free Regulation

Accela
How an Easy-to-Use, Self-Registration Platform Helps Local Governments Forge Constructive Relationships with the Newest Breed of Small Business Owners Hardly a week goes by without news of the ongoing tug of war between short-term rental (STR) platforms and local communities. Ever since residents started using digital platforms to rent out everything from a fold-out couch to an entire vacation home, city and county governments have grappled with how to respond. Across the U.S. and around the world, governments are divided in how they feel about STRs. Some municipalities have tried to ban them outright, while others welcome this new business model as a way to… Continue reading

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Anaheim Improves Response Times with Service Request Management and 311

Accela
The City Improved How it Answered Requests and Was Able to Decrease its Response Times to 24 hours or Less Editors Note: This blog is part of Accela’s collection of  customer case studies that highlight how governments are using Accela’s solutions to improve services for staff and residents.  Former Anaheim Mayor Curt Pringle declared in an annual address that customer service was his top priority for the City. Laying out a bold agenda, he conceived of a new program whereby the municipal government would be more responsive and accountable to resident needs. As City staff began to translate the mayor’s vision into a workable plan,… Continue reading

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