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Deschutes County: Advancing and Optimizing Services through Cloud Technologies

Adam Stone
Deschutes County, Oregon
Aging systems, manual tasks and paper forms present formidable hurdles to responsible land-use, especially in fast-growing counties. While some struggle to manage these legacy processes, others have seized the opportunity to revitalize services with modernized Software-as-a-Service solutions. In a recent webinar, officials from Deschutes County discussed their efforts to accelerate planning and building services through cloud technologies, including Accela’s Civic Solutions for Planning and Building. They described the improvements they have experienced through the adoption of automation, mobile applications, citizen data portals and data-driven reporting. “We’ve seen a huge impact,” said Angie Havniear, an administrative manager at Deschutes County. “We can now track our workflow data,… Continue reading

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