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Customer Care: Revolutionizing the Way We Provide Customer Support

Angela Langston
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We all talk about partnership and what a good partnership means to us. At Accela, we truly strive to work in partnership with our customers. Accela Engage 2014 was a true testament of our commitment to our customers. We’ve been focusing on how to be the best possible partner to our customers and to that end, we created the Customer Care organization as the next step in that journey. At Engage, we educated attendees on how Customer Care is revolutionizing the way we interact with our customers. Customer Care team members during Accela Community Live at Engage 2014 Two years ago, we experienced a paradigm shift at Accela…. Continue reading

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