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Author

David Shaeffer

Accela Engage Series: Q&A with Doug Petroshius, Assistant Village Manager for the Village of Lincolnwood, Illinois

Doug Petroshius is the Assistant Village Manager for the Village of Lincolnwood, IL, where he has been since…
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The Mobile Citizen: Accela, the Construct API and…Lasagna? (Part 3 of 4)

This is the third post in a series on "The Mobile Citizen," a look at how the Civic…
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The Mobile Citizen: What Makes a Good Mobile Tool? (Part 2 of 4)

This is the second post in a series on "The Mobile Citizen," a look at how the Civic…
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Launching Accela CRM: Muhlenberg Township Shares Its Keys for Success

Recently, Muhlenberg Township, Pennsylvania, launched Accela Citizen Relationship Management (formerly PublicStuff), expanding its use of the Accela Civic…
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Evanston 311: City Celebrates Five-Year Anniversary of Its Successful 311 Call Center

This post is part of our weeklong celebration of 311 Day on March 11th. Use the hashtag #Getthe311…
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The Mobile Citizen: Reach Them Where They Are (Part 1 of 4)

There's a shift happening in how we get information, use services and communicate with others. It's a mobile…
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