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Accela Blog

Driving Citizen Engagement: Philly311 Offers a Model for Success

Philly's service request platform and civic engagement strategy show how cities can use mobile apps to build community…
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Denver Takes on Tenfold Increase in Marijuana Licensing Applications and Public Records Requests

Using Accela Cannabis Solution Denver Estimates Future Cost Savings of $3.5 Million over five years and Faster Application…
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10 Years Later: Helping New Orleans Get Back on Its Feet after Hurricane Katrina

It’s hard to believe it’s been just over 10 years since Hurricane Katrina hit, displacing more than a…
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Five Smart City Trends for Mobile

These Mobile Strategies May Aid Cities to Engage Residents and Increase the Impact of Services Whether you deliver…
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Customer Care: Revolutionizing the Way We Provide Customer Support

We all talk about partnership and what a good partnership means to us. At Accela, we truly strive…
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Governments Worldwide Working for the People: 2014 Accela Engage Customer Award Winners

When Abraham Lincoln spoke the phrase, “government of the people, by the people, for the people,” he envisioned…
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