Anaheim Improves Response Times with Service Request Management and 311
The City Improved How it Answered Requests and Was Able to Decrease its Response Times to 24 hours…
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Bernalillo County, New Mexico, Upgrades from Kiva to Accela Civic Platform
County Reduces time to Certificate of Occupancy with Concurrent Electronic Plan Review Across Departments Bernalillo County, New Mexico,…
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Culver City Charts Path for Safe and Secure Cannabis Licensing
The city went live with Accela’s out-of-the-box cannabis licensing app to improve oversight and discourage black market marijuana…
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California Departments Honored for IT Collaboration on Cannabis Licensing
The Center for Digital Government Awards California Departments for Cannabis This month the Center for Digital Government (CDG)…
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Accela Offers Aid After Tropical Storm Florence
Accela Opens Access to Rapid Damage Assessment Solution for Affected Communities Tropical Storm Florence (Stuart Rankin / Flickr)…
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6 Ways to Prioritize Your Legacy Modernization
Things to Consider When Weighing What Systems to Revamp or Refurbish Unreadable data, lethargic load times, unmanageable maintenance,…
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