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Accela Selected As Finalist for Best Technology Solution in the 2020 Shorty Social Good Awards

The award recognizes Accela’s innovative solutions for state and local governments to help solve challenges faced by communities during the COVID-19 pandemic

San Ramon, Calif. (October 15, 2020) Accela, the leading provider of cloud-based solutions for government, today announced it has been selected as a Shorty Social Good Award Finalist for its COVID-19 Response Solutions in the technology space. The Response Solutions were developed to address accelerating government demand for digital capabilities to sustain operations during the pandemic: online citizen service delivery, remote staff, virtual inspections, and managing the process of re-opening businesses. The Shorty Social Good Awards honor the impactful social good initiatives that brands, agencies, and nonprofits are taking to make the world a better place for all. While the Shorty Awards have long-honored the best of social media and digital, this competition includes efforts made by organizations to improve sustainability and diversity internally, foster globally-minded business partnerships, and increase employee community and civic engagement.

“Accela’s sole purpose is to ensure state and local governments have modern technology to build thriving, safe communities for the residents and businesses they serve,” said Heidi Lorenzen, Vice President of Marketing at Accela. “The pandemic put our customers at the front lines of dealing with not only unprecedented health and economic crises, but also technology debt that hindered their ability to maintain services, let alone handle new service demands created by COVID-19. Accela quickly dedicated our teams and expertise to help our customers tackle historic civic challenges with innovative cloud solutions. In a matter of weeks, nearly 3,000 government staff leveraged our technology to serve millions of residents and execute mission-critical workflows, from virtual inspections to health assessments to business reopening, and more. Accela is honored to be named among the visionary companies recognized by the Shorty Social Good Awards for doing impactful work — helping create a ‘better normal’ for governments and communities.” 

Finalists were selected by members of the Real Time Academy of Short Form Arts & Sciences, and comprised of luminaries from advertising, media, entertainment, and technology. The group includes Ogilvy Vice President of Social Change Kate Hull Fliflet, Owner and CEO at Black Girls Run Jay Ell Alexander, Director of Social Impact at MTV, VH1 and Logo Maxwell Zorick, Founder and CEO at The Phluid Project Rob Smith, and more. Social Good Award winners will be announced and honored at a digital ceremony on Thursday, November 19th, in New York City.

Today’s announcement builds on Accela’s momentum as the company continues to drive impact with some of the world’s most forward-thinking governments to benefit 275 million citizens globally. Recently, Accela rolled out its new Premium Citizen Experience powered by OpenCities, designed to give governments a no-code way to create an intuitive digital front door for vital citizen services. Accela works with over 80 percent of the largest cities in the United States. To learn more about Accela solutions, please visit



Accela provides market-leading cloud solutions that empower the most innovative state and local governments around the world to build thriving communities, grow businesses and protect citizens. More than 275 million citizens globally benefit from Accela’s solutions, which are powered by Microsoft Azure, for permitting, licensing, code enforcement and service request management. Accela’s fast-to-implement Civic Applications, built on its robust and extensible Civic Platform, help agencies address specific needs today, while ensuring they are prepared for any emerging or complex challenges in the future. The company was recently recognized as a 2020 Microsoft US Partner Award winner for its innovative SaaS solutions to help governments respond to the COVID-19 pandemic, and was named as one of the Largest East Bay Tech Employers by San Francisco Business Journal. Accela is headquartered in San Ramon, California, with additional offices around the world. For more information, visit



The Shorty Social Good Awards are presented by the Shorty Awards and produced by Sawhorse Media (, a New York-based technology company. Sawhorse also created and runs Muck Rack (, the leading network to connect with journalists on social media.






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