An Update on Accela’s Team in Amman
Special thanks to Mrs. Ruba Khattab - Accela Services Operations Manager, Ms. Odiel Allaf - Accela Services Operations,…
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Evanston 311: City Celebrates Five-Year Anniversary of Its Successful 311 Call Center
This post is part of our weeklong celebration of 311 Day on March 11th. Use the hashtag #Getthe311…
Read moreFeatured Customer: El Paso, Texas, Speeds Service and Centralizes Information across Multiple Departments
There are so many powerful examples of local governments across the nation improving internal efficiencies while enhancing the…
Read moreRegistration Is Now Open for Accela Engage 2016!
I’m excited to announce that registration is now open for Accela Engage 2016, the civic tech conference that…
Read moreThe Mobile Citizen: Reach Them Where They Are (Part 1 of 4)
There's a shift happening in how we get information, use services and communicate with others. It's a mobile…
Read moreThe Mobile Citizen: Winter Storm Jonas, Philly 311 and a New Form of Customer Service (Part 4 of 4)
This is the fourth post in a series on "The Mobile Citizen," a look at how the Civic…
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