Building Communities
Growing Business
Protecting Citizens
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Accela
Since 1999 Accela has provided market-leading software solutions that empower state and local governments worldwide to build thriving communities, attract and grow businesses, and protect citizens. From planning, building, licensing and permitting, to asset and service request management, finance, environmental health and more, Accela’s SaaS offerings are designed to readily solve government’s biggest challenges with extensive domain expertise built into every solution. Powered by Microsoft Azure, Accela’s open and flexible workflow automation technology helps agencies address specific constituent needs today, while ensuring they are prepared for any emerging or complicated challenges in the future. Accela’s solutions serve more than 80 percent of America’s largest cities. Accela is headquartered in San Ramon, California, with additional offices around the world.
Government-Ready AI: What Local Agencies Need to Know [+ Webinar Demo]
What does AI actually look like when it's designed for the realities of public sector work?
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From 90 Days to Next-Level Service: Citrus County’s Customer-Centric Permitting Transformation
When you’re processing 20,000 building permits and 80,000 inspections a year, 90-day delays aren’t just inconvenient—they’re devastating. Contractors can’t pay their crews. Residents can’t move into their homes. And county staff spend their…
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Empowering Communities: The Rapid Rise of Accela’s New Public Portal
One of the most significant shifts with the Public Portal is the speed of deployment. During a recent intensive session at the City Center at Hanna in Tampa, more than 12 agencies successfully completed their initial provisioning in approximately two hours.
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Accelarate 2026: Where Government Innovation Comes to Life
Accelarate 2026 will bring together leaders from across the country to collaborate, explore new ideas, and experience what’s next in digital government.
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Governance in Action: How San Diego’s IT-Business Partnership Drives Civic Success
For municipalities struggling with IT-business alignment, San Diego provides a clear roadmap: formalize governance, communicate constantly, define roles clearly, engage customers proactively, and never stop pushing the envelope.
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Cleveland Modernizes Permitting with Launch of Accela’s Public Portal
Cleveland recently implemented Accela's new Public Portal, a modernized permitting system designed to bring transparency, efficiency, and user-friendly navigation.
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From 300+ Workflows to One Solution: Virtual Inspections That Adapt to Your Agency
Local government agencies face mounting inspection backlogs while citizens demand faster, more convenient service. Virtual inspection technology offers a promising solution, but only when…
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What’s New at Accela: October 2025 Highlights
This month, we're highlighting how forward-thinking agencies are leveraging technology to deliver better outcomes for their communities—from streamlining permitting processes to building stronger public-private partnerships.
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