Bridging the gap between the public sector, citizens and partners has never been more critical.
Government employees know their actions impact more than their day-to-day and resolve to better engage with their fellow citizens. They need the best tools to help them streamline processes and address the public’s key grievances. To meet these expectations, consider the following challenges as starting points for assessing an online platform.
Click below to read the study that highlights key digital strategies and tips to improve the processes in your department or city.
About The Author
Since 1999 Accela has provided market-leading software solutions that empower state and local governments worldwide to build thriving communities, attract and grow businesses, and protect citizens. From planning, building, licensing and permitting, to asset and service request management, finance, environmental health and more, Accela’s SaaS offerings are designed to readily solve government’s biggest challenges with extensive domain expertise built into every solution. Powered by Microsoft Azure, Accela’s open and flexible workflow automation technology helps agencies address specific constituent needs today, while ensuring they are prepared for any emerging or complicated challenges in the future. Accela’s solutions serve more than 80 percent of America’s largest cities. Accela is headquartered in San Ramon, California, with additional offices around the world.